Naveen S U
Technical Storage Engineer
Bengaluru
Summary
PROFILE SUMMARY
Experienced Technical Support Engineer with over 2.5 years of hands-on expertise in Dell Storage Symmetrix. Proficient in troubleshooting and resolving complex issues efficiently while optimizing system performance to meet diverse client needs. Skilled in leveraging Dell Storage technologies to enhance operations and ensure smooth functionality. Strong communicator with a proven ability to collaborate with cross-functional teams and deliver exceptional customer service.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Technical Support Engineer
Wipro Technologies
07.2022 - Current
Hardware Technical Support Engineer
- Troubleshot and resolved issues in storage systems, including SAN arrays (DMX, VMAX, VMAX3, VMAX All Flash, and PowerMax).
- Provided monthly storage allocation reports and on-demand storage reports as required.
- Reviewed storage array performance on a quarterly basis.
- Assisted with storage migration projects and provided technology architecture support for storage/SAN.
- Managed, implemented, and designed data and storage environments, ensuring day-to-day maintenance including provisioning storage LUNs.
- Developed expertise in building scalable, highly available, mission-critical storage infrastructures.
Education
B.C.A - Computer And Information Sciences
SGT Group of Institutions
Bellary 06.2019 - 07.2022
Skills
Storage Area Network (SAN)
Storage and Networking Skills
- Storage Engineering Expertise: Proven track record in supporting enterprise-level EMC Symmetrix storage solutions, ensuring optimal performance and reliability.
- Technical Skill Development: Continuously enhance technical knowledge by leveraging in-house expertise and external resources to stay current with industry trends.
- Infrastructure Development: Extensive experience in designing and implementing scalable, highly available, mission-critical storage infrastructures.
- Symmetrix Systems Knowledge: Proficient in managing and optimizing Symmetrix storage systems for diverse client needs.
- SAN and NAS Architecture: Strong understanding of SAN and NAS architectures, along with information management and backup/recovery techniques.
- Operating Systems Experience: Familiar with both Linux and Windows operating systems, providing versatile technical support.
Timeline
Technical Support Engineer
Wipro Technologies
07.2022 - Current
B.C.A - Computer And Information Sciences
SGT Group of Institutions
06.2019 - 07.2022
Languages
English
Kannada
Hindi
Telugu
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