Naveen Tomar
Ghaziabad
Summary
Dynamic Inside Sales Account Executive with ICCS, adept at exceeding sales targets through strategic prospecting and relationship building. Proven expertise in CRM management and sales presentations, driving revenue growth and client satisfaction. Recognized for implementing effective training programs and fostering a collaborative team environment, consistently achieving key performance indicators.
Sales professional with strong background in account management and client relations. Known for effectively closing deals and consistently reaching sales goals. Highly collaborative and results-oriented, adapting seamlessly to changing market demands. Skilled in CRM software and persuasive communication.
Overview
5
5
years of professional experience
Work History
Inside Sales Account Executive,
ICCS - Insight Customer Call Solutions
Noida, India
07.2021 - Current
- Developed new business opportunities for the company by conducting market research and identifying potential clients to target.
- Implemented a comprehensive training program for new hires to ensure they were knowledgeable about products, services, and best practices in inside sales.
- Demonstrated excellent presentation skills when pitching products or services during client meetings or video conferences.
- Exceeded quarterly KPIs through consistent prospecting efforts, including cold calling, email outreach, social media engagement, and referrals from satisfied customers.
- Conducted regular check-ins with existing clients to identify upselling opportunities and maintain ongoing communication.
- Contributed to a positive work culture by actively participating in team meetings, sharing best practices, and celebrating successes with colleagues.
- Increased sales revenue by building strong relationships with key clients and consistently meeting or exceeding sales targets.
- Monitored portfolio growth and identified key accounts to upsell.
- Negotiated pricing programs with new clients to maintain consistent revenue flow while protecting profit margin.
- Utilized CRM software to track leads, manage pipelines, and analyze overall performance metrics for continuous improvement efforts.
Education
Master of Computer Applications -
Ignou
05-2026
Bachelor of Computer Applications -
Ignou
07-2022
Skills
- Sales presentations
- Objection handling
- Pipeline management
- Cold calling
- CRM proficiency
- Closing deals
- Customer relationship building
- Email and phone etiquette
- Client relationship management
- Goals and performance
- Payment processing
- Upselling and cross selling
- Sales expertise
Timeline
Inside Sales Account Executive,
ICCS - Insight Customer Call Solutions
07.2021 - Current
Master of Computer Applications -
Ignou
Bachelor of Computer Applications -
Ignou