Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic
Naveena H S

Naveena H S

Senior Associate
Bangalore

Summary

Hardworking Senior Associate enthusiastic about take on exciting new challenges within industry. Dynamic communicator with disciplined approach. Knowledgeable and skilled at building connections with customers/clients. Excellent communication skills combined with analytical and attentive nature.

Overview

21
21
years of professional experience
6
6
Languages

Work History

Senior Associate

Manipal Hospitals
03.2019 - Current
  • Oversee patient registration, charge capture, coding, billing, claims processing, denial management, and accounts receivable follow-up.
  • Assist patients with information, provide necessary services, and ensure a positive patient experience.
  • Provide general information on hospital services, direct patients and visitors to appropriate departments, collect patient details, manage insurance, and handle inquiries.

IT Help Desk Coordinator

Ramaiah Hospital
06.2018 - 02.2019
  • Provided daily help desk support for IT-related issues
  • Logged, tracked, and documented help desk inquiries for reporting purposes
  • Conducted first-level troubleshooting remotely and escalated complex issues
  • Coordinated with vendors for hardware issue resolutions

Office In-Charge

Sri Krishna Pools Pvt. Ltd.
01.2016 - 01.2018
  • Drafted, edited, and managed office documents and reports
  • Raised purchase orders and managed vendor communications
  • Oversaw accounting, invoicing, and budgeting
  • Maintained stock movement records and prepared daily attendance

Third-Party Insurance (TPI) Coordinator

Vasan Eye Care
01.2013 - 10.2015
  • Processed reimbursement and insurance claims efficiently
  • Handled patient insurance investigations and documentation
  • Ensured compliance with major insurance guidelines

Clerk

Bhagyalakshmi Co-operative Society
01.2011 - 01.2012
  • Performed clerical tasks such as filing and inventory management
  • Provided customer support and general office assistance

Receptionist

Institute of Naturopathy & Yogic Science
01.2007 - 01.2011
  • Scheduled and greeted patients, providing guidance on room availability
  • Managed front desk operations, customer payments, and billing
  • Maintained reception and waiting areas

Office In-Charge

Father Mathews College of Nursing
01.2004 - 01.2006
  • Managed office records and file organization
  • Oversaw inventory control and ordered necessary supplies

Education

Bachelor of Arts -

Skills

  • Office Administration & Coordination
  • IT Help Desk Support
  • Customer Service & Communication
  • MS Office

Disclaimer

I hereby declare that the above information is true and accurate to the best of my knowledge and belief.

Timeline

Senior Associate

Manipal Hospitals
03.2019 - Current

IT Help Desk Coordinator

Ramaiah Hospital
06.2018 - 02.2019

Office In-Charge

Sri Krishna Pools Pvt. Ltd.
01.2016 - 01.2018

Third-Party Insurance (TPI) Coordinator

Vasan Eye Care
01.2013 - 10.2015

Clerk

Bhagyalakshmi Co-operative Society
01.2011 - 01.2012

Receptionist

Institute of Naturopathy & Yogic Science
01.2007 - 01.2011

Office In-Charge

Father Mathews College of Nursing
01.2004 - 01.2006

Bachelor of Arts -

Naveena H SSenior Associate