NAVEENA B
Chennai
Summary
As an engineer turned content writer and trainer, I combine technical expertise with creative passion to produce clear, engaging content and effective training programs. My application support and communication training background equips me with the skills to make complex ideas relatable and deliver impactful training sessions. I am eager to bring my skills and enthusiasm to create meaningful learning experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
English & SoftSkills Trainer
Bluechip Services International Private Limited
07.2024 - 02.2025
- Customized Training: I design tailored English and soft skills programs focused on communication and interpersonal development
- Interactive Methods: I use role-playing and digital tools to enhance confidence, time management, and public speaking
- Career Guidance: I support participants in resume building, interview prep, and professional communication skills
Book editor
12.2023 - Current
- Edited and proofread books for grammatical accuracy, consistency, and clarity
- Collaborated with authors to refine content while maintaining their voice and style
Coach
Divapreneur Private Limited
09.2023 - 03.2024
- Provided one-on-one consultation and guidance to workshop participants
- Developed strong interpersonal and communication skills, crafting resonant messages
Toastmaster
TCS Champions Toastmasters Club
08.2021 - 09.2023
- Completed Level 3 under the Effective Coaching Pathway, enhancing communication and content creation skills
- Managed events, delivered speeches, and designed promotional materials
- Conducted communication skills training sessions for school and college students
- Developed training materials and presentations tailored to specific needs
Application Support Engineer
Tata Consultancy Services
01.2021 - 07.2023
- Analyzed and resolved production-related issues, proactively monitoring the platform
- Coordinated incident management, release management, and crisis management
- Created and maintained weekly and monthly management reports
- Conducted team training sessions, enhancing team capabilities and efficiency
Secondary Level Trainer
Mindfresh Training
04.2021 - 06.2022
- Conducted engaging and interactive training sessions
- Provided ongoing assistance and support to participants throughout workshops
- Hosted and organized Book Club and Debate Club events, fostering a collaborative learning environment
Technical Content Writing Intern
WomenforIndia Foundation
08.2020 - 09.2020
- Developed and wrote technical manuals, ensuring accuracy and clarity for the website
- Simplified complex technical concepts using the "Explain Like I'm 5" (ELI5) approach
Education
Integrated Diploma programme - Advanced Counselling Skills
Anil Thomas Fellowship
01-2025
Bachelor of Engineering - Electronics And Communication Engineering
Thiagarajar College of Engineering
07-2020
Skills
- Training and Development: Conducting training sessions, developing training materials, public speaking
- Content Creation: Technical writing, content writing, blog writing, copywriting
- Communication: Effective communication, mentoring, and presentation skills
- Technical Expertise: Application support, incident management, crisis management
- Communication: Effective communication, mentoring, and presentation skills
- Tools: Canva, Google Docs
- Languages: English, Tamil
List of Instituitions visited
- Pondicherry University-Karaikal Campus
- Government Engineering College, Viruthunagar
- Anna University, Dindigul
- Government Engineering College, Dharmapuri
- Maharishi Vidya Mandir, Tiruvottiyur, Chennai
Certification
- Coaching Certification 121
Issued by: Divapreneur Private Limited | May 2023 - July 2023
Completed 75 hours of intensive professional training focused on the life- by-design methodology and group transformation techniques.
- Train the Trainer Certification
Issued by: Success Gyan | March 2023
Successfully completed the Train the Trainer Certification centring enhancing training and facilitation skills.
- Enlightened Goddess Certification
Issued by: Divapreneur Private Limited | August 2023 - October 2023
Recognized for mastering personal development techniques, aiming to become a role model for enhancing leadership and empowerment skills.
Accomplishments
- Maitree Awards: Recognised for Excellence in mentoring at Youth Employment Program in TCS.
- Super Speaker Season 3 Contest: Ranked among Top 500 speakers out of 2 Lakh registrations.
Timeline
English & SoftSkills Trainer
Bluechip Services International Private Limited
07.2024 - 02.2025
Book editor
12.2023 - Current
Coach
Divapreneur Private Limited
09.2023 - 03.2024
Toastmaster
TCS Champions Toastmasters Club
08.2021 - 09.2023
Secondary Level Trainer
Mindfresh Training
04.2021 - 06.2022
Application Support Engineer
Tata Consultancy Services
01.2021 - 07.2023
Technical Content Writing Intern
WomenforIndia Foundation
08.2020 - 09.2020
Integrated Diploma programme - Advanced Counselling Skills
Anil Thomas Fellowship
Bachelor of Engineering - Electronics And Communication Engineering
Thiagarajar College of Engineering
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