Open To Work
NAVEEN KUMAR N
Bengaluru
Work Preference
Summary
Dynamic finance leader with a proven track record at Siemens Technology and Services, driving digital transformation and enhancing global accounting governance. Achieved a 30% reduction in processing cycle time while fostering strategic partnerships and stakeholder engagement. Expert in change management and developing high-performing teams to deliver exceptional results.
Overview
23
23
years of professional experience
Work History
Chief Accounting Manager
Siemens Technology and Services Pvt. Ltd. - GBS
Bengaluru
10.2020 - Current
- Directed global accounting operations and finance shared services across regions, ensuring alignment with corporate objectives and financial accuracy.
- Achieved 30% reduction in processing cycle time and 20% improvement in transactional accuracy.
- Led large-scale finance operations, improving governance compliance and increasing stakeholder satisfaction through effective management practices.
- Developed a high-performing workforce of over 300 professionals with strong succession planning.
- Implemented digital transformation through RPA and BPM automation, reducing manual effort by 40%.
- Established KPI, SLA, and governance frameworks, achieving near-100% audit compliance.
- Applied Lean Six Sigma methodologies, driving productivity increase of 119%+.
- Strengthened operational performance through delivery excellence and development of leadership capabilities across the organization.
Senior Manager – Finance Operations
Siemens Technology and Services Pvt. Ltd. - GBS
Bengaluru
01.2015 - 10.2020
- Led finance team of over 200 members to consistently deliver P2P services aligned with business objectives.
- Managed procure-to-pay operations in US and Europe, transforming service delivery and enhancing performance.
- Initiated invoice automation and straight-through processing, significantly enhancing accuracy and productivity.
- Established standardized P2P processes across locations, reinforcing governance and ensuring audit compliance.
- Partnered with senior stakeholders globally to integrate finance operations with strategic business goals.
- Utilized ServiceNow for intelligent inquiry management, reducing repetitive inquiries and boosting first-contact resolution rates.
- Developed leadership capabilities through focused coaching and succession planning efforts.
Service Line Manager – Procure-to-Pay
Siemens Technology and Services Pvt. Ltd. - GBS
Bengaluru
01.2012 - 01.2015
- Led US-focused procure-to-pay and accounts payable operations, ensuring adherence to service delivery SLAs.
- Managed team of over 70 members, improving support for procure-to-pay operations through effective leadership.
- Oversaw service delivery SLA performance, prioritizing customer satisfaction and ensuring timely payment operations.
- Strengthened operational governance by implementing continuous improvement initiatives that enhanced P2P service delivery.
- Coached team members through structured performance and career development discussions.
- Established operational leadership foundations to facilitate progression into larger finance roles.
Finance Operations Career Progression
Siemens Technology and Services Pvt. Ltd. - GBS
Bengaluru
01.2004 - 01.2012
- Progressed through finance operations, enhancing accounts payable and operational management capabilities.
- Promoted to team leader in 2009, managing a team of approximately 20 professionals.
- Led people management efforts, overseeing service delivery performance and team development programs.
- Acted as process expert, standardizing knowledge and driving operational excellence initiatives.
- Advanced into customer-facing support, collaborating with stakeholders to strengthen communication processes.
- Strengthened relationships with US stakeholders, enhancing overall customer satisfaction and support effectiveness.
- Cultivated strong foundation in customer service and operational efficiency, contributing to improved service delivery.
- Initiated career in invoice processing, developing expertise in transaction handling and service delivery.
Education
Bachelor of Commerce -
BHS First Grade College
Bangalore04-1998
Skills
- Financial reporting
- Accounting governance
- Budget management
- Robotic process automation
- Process automation
- Operational efficiency
- Strategic partnership development
- Stakeholder engagement
Selected Transformation Impact
- Invoice Automation & STP Transformation, Led transformation of high-volume invoice processing exceeding 15 million invoices annually. Achieved 80%+ straight-through processing, 30–40% reduction in processing cycle time, approximately 25% productivity gains, and >98% first-time accuracy.
- Intelligent Inquiry Management – ServiceNow + AI, Designed and deployed an intelligent inquiry-management framework using ServiceNow and an AI-enabled virtual assistant. Achieved approximately 50% reduction in customer inquiries and repeat tickets, 40% improvement in first-contact resolution, and 20–25% reduction in resolution turnaround time, with approximately 5 FTE workload deflection.
- Governance, Controls & Scalable Operating Model, Established KPI dashboards, SLA governance, control checkpoints, exception management, and standardized operating procedures. Delivered 100% KPI visibility, zero major audit observations, and reduced operational risk/red alerts by approximately 50–75%.
Certifications And Leadership Development
- Six Sigma Green Belt
- Heart of Effective Leadership – Asia Plateau, Panchgani
- Developing Personal Influence and Impact
- Mentorship and Negotiation Skills Programs
Awards
Service Excellence Award – Innovation Category
Core Leadership Expertise
- Global Business Services (GBS) & Shared Services Leadership
- Finance Operations & Controllership
- Finance Transformation & Process Excellence
- Intelligent Automation & AI-enabled Finance
- Procure-to-Pay (P2P)
- Record-to-Report (R2R)
- Order-to-Cash (O2C)
- Governance, Risk, Controls & Compliance
- Digital Transformation
- RPA
- ServiceNow
- Lean Six Sigma & Continuous Improvement
- Global Stakeholder & Customer Management
- Service Delivery & SLA Management
- Organizational Transformation
- Leadership Development & Succession Planning
Executive Profile - Summary
Recognized as a transformation-focused finance leader who combines Lean rigor, digital innovation, and people-first leadership to drive scalable, high-impact outcomes across global operations. Global finance and shared services leader with 21+ years of progressive experience at Siemens GBS, spanning accounting operations, controllership, Procure-to-Pay, Record-to-Report, Governance, transformation, and large-scale people leadership. Proven track record of leading complex Global Finance Operations, driving operational excellence, strengthening controls, and transforming traditional service models through automation, digital enablement, Lean Six Sigma, and AI-enabled solutions. Delivered measurable outcomes including 80%+ straight-through processing, 30–40% reduction in processing cycle time, 119%+ productivity, 40% reduction in manual effort, >98% first-time accuracy, and significant FTE optimization. Experienced in building and developing high-performing global teams, partnering with senior stakeholders, establishing governance frameworks, and creating scalable, risk-resilient operating models.
Timeline
Chief Accounting Manager
Siemens Technology and Services Pvt. Ltd. - GBS
10.2020 - Current
Senior Manager – Finance Operations
Siemens Technology and Services Pvt. Ltd. - GBS
01.2015 - 10.2020
Service Line Manager – Procure-to-Pay
Siemens Technology and Services Pvt. Ltd. - GBS
01.2012 - 01.2015
Finance Operations Career Progression
Siemens Technology and Services Pvt. Ltd. - GBS
01.2004 - 01.2012
Bachelor of Commerce -
BHS First Grade College