NAVEEN KUMAR A
Tirupur
Summary
I am a qualified and professional processor in US Mortgage research process having 6 years of experience. A component professional experience in mortgage documentation of united states. Strong creative and research skills and a excellent team player. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Acting Team Lead
TATA CONSULTANCY SERVICE
Chennai
08.2021 - Current
- Working in Redemption reporting team research which comes under US Mortgages in Residential mortgage and tax escrow.
- Handling 14+ US states of tax research.
- Set up tax line and updating tax line of each state with help of SOP
- Research in lien validation and the parcel information,and delinquency and paid taxes.
- Analyzing the tax and exemption and refund information in tax collector website and calling to tax office to get the information.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard
- Handling the state wise updates and tracking the clarifications
- Tactfully handling complaints which is coming from client
- Providing training to the new joiners and conducting PKT
- Quality analyst for all over location
- Handling internal QC Report for indexing team
- Training people who are all in PIP
- Part of external QA report reviewer
- Sending clarification mails to the client's
- Developed and maintained courteous and effective working relationships.
Senior Process Executive
COGNIZANT
Chennai
08.2017 - 08.2021
- Familiar in Residential Mortgage lending practice
- Worked under 7 core function in Escrow taxes
- Analysing and preparing the various types of documents in US real estate
- Handling new residential loan business which transfers from other partners
- Performed as a Tax researcher, tax roll and finding property details to sort out the clients clarifications
- Worked under the tax cert and disbursement team.
- Responsible for contacting US tax officer to preparing documents
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Park College of Arts & Science
03.2017
Sri Devi Matric Higher Secondary School
03.2014
Skills
- Multitasking
- Teamwork and Collaboration
- Interpersonal Communication
- Inspiring mentor
- Leadership & influence
- Conducting training
- Problem-Solving
- Excel
- QC Audit
- Strong Communication
Languages
English, Tamil
First Language
Timeline
Acting Team Lead
TATA CONSULTANCY SERVICE
08.2021 - Current
Senior Process Executive
COGNIZANT
08.2017 - 08.2021
Park College of Arts & Science
Sri Devi Matric Higher Secondary School