Naveen Kumar Gavvali
Hyderabad
Summary
I am a dedicated finance professional with a strong background in fraud operations and claims management. With extensive experience at Wells Fargo and Genpact, I excel in leading projects that leverage technology to enhance operational efficiency. Recognized for my performance, I hold multiple awards for my contributions. I am enthusiastic about utilizing my skills to drive impactful outcomes in the financial sector.
Overview
10
10
years of professional experience
Work History
Senior Fraud & Claims Operations Representative
Wells Fargo
Hyderabad
10.2020 - Current
- Wells Fargo Centre is a financial services company specializing in banking and fraud operations
- Managed timelines for completion of tasks assigned by upper management.
- Handling CPH, attendance, capacity planner, FTE details, shrinkage, and recon.
- Providing training to new hires, and creating ADCC access.
Fraud & Claims Ops Specialist 3
Wells Fargo
05.2018 - 10.2020
- Worked as a Fraud & Claims Ops Specialist and trainer for pilot batches.
- Executed ACH Fraud & Claims Operations.
Process Associate
Genpact India Ltd.
Hyderabad
05.2015 - 05.2018
- Genpact provides business processing and technology management services.
- Worked as a Process Associate in ACH process.
- Involved in daily weekly & monthly reporting.
Education
MBA - Finance
Master of Business Administration (MBA Finance)
Hyderabad05-2013
Skills
- Fraud detection
- Claims processing
- Regulatory compliance
- ACH transactions
- Process improvement
- Capacity planning
- Reporting skills
- Data analysis
- Microsoft Excel
- PowerApps
- SharePoint
- PowerBI
- MS Word
- PowerPoint
- Visio
Accomplishments
- Got R Cube Award in the year 2019 in ACH Wells Fargo.
- Three Bronze Awards (2015 to 2017) & one best performer of the year 2016, while working with ACH – Genpact
- Active IT (Information Technology) CAT on the floor-SPOC.
Project Completion
- Completed the Wells Fargo ACH RPA Project utilizing Robotics Process Automation 2021 (IDEA- 5268).
Affiliations
- Achievements
- Worked with LOB: ACH Business transactions process in May 14h 2018- Oct
12th 2020 as a SME & Trainer (Pilot batch).
Wells Fargo ACH RPA Project: Completed a project in ACH Wells Fargo with the Help of RPA (Robotics Process Automation) 2021 (DEA – 5268)
Timeline
Senior Fraud & Claims Operations Representative
Wells Fargo
10.2020 - Current
Fraud & Claims Ops Specialist 3
Wells Fargo
05.2018 - 10.2020
Process Associate
Genpact India Ltd.
05.2015 - 05.2018
MBA - Finance
Master of Business Administration (MBA Finance)
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