Naveen Kumar Goti

• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining safe, secure, and legal work environment; developing personal growth opportunities
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing course of action; defining objectives; evaluating outcomes
• Accomplishes financial objectives by forecasting requirements; preparing annual budget; scheduling expenditures; analysing variances; initiating corrective actions
• Maintains quality service by enforcing quality and customer service standards; analysing and resolving quality and customer service problems; identifying trends; recommending system improvements
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies
• Contributes to team effort by accomplishing related results as needed.

• Render production support to Truven DBA RMPI databases
• Completed data centre migration project moving datacenter from Ann harbor to Dallas
• Directly dealing with clients in resolving production issues
• Planning for future expansion of database and also look into possibility of migrating database to latest version
• Regular monitoring of database in terms of backups, performance, storage etc.,
• Installation of Oracle software and creating databases as per client requirement
• Decommissioning DB’s as per client requirement
• Documenting support activities so that it is useful in future
• Communicating with clients regarding problems and also attend weekly service calls to update service managers regarding progress and future plans
• Maintains tracking documents to ensure we are update with latest info.

• Coordinate with Stakeholders to define scope, budget and timelines for project
• Document risks, issues, assumptions, and queries
• Track progress of project and report to various stakeholders on regular basis
• Ensure quality deliverables on schedule and within budget
• Adopted agile methodology for project work
• Act as offshore product owner for accepting deliverables from team and get approval from Truven
• Get signoff after project is complete.

• Work as bridge between offshore support team and client/onsite team
• Participated in several meeting at start of project to form team and setup communication with client counter parts
• Participate in issues, risks, SLA and penalty negotiations
• Ensure regular communication between onsite (client) and offshore team
• Coordinate in ramp up and ramp down of team as per projected work in each stream.

• To plan Knowledge Transfer which is scheduled to happen from CSC Denmark to CSC India
• Track progress of Knowledge Transfer
• Manage resource that comes for Knowledge Transfer
• Resolve issues between Senders and Receivers
• Check documentation available and prepare documents during Knowledge Transfer
• Get sign-off of documents prepared during Knowledge Transfer from Senders
• Get sign-off after Knowledge Transfer is complete.

• Render System Support for CMRE ( Concert Managed Reporting Environment ) and NETAPPS ( Network
• Applications ) database
• Managed all activities of SDLC from Estimation, Project Schedule, Coding, Testing, Deployment and maintenance
• Conduct teleconference with overseas customers for resolution of data discrepancies
• Directly dealing with clients in resolving production issues
• Planning for future expansion of database and also look into possibility of migrating database to latest version
• Performing database tuning to meet performance requirements
• Upgraded database from Oracle 8,7 to Oracle 9i and 10g
• Writing Unix shell scripts to resolve some faults
• Documenting support activities so that it is useful in future
• Communicating with clients regarding problems and also attend weekly service calls to update service managers regarding progress and future plans.

Associated with DBA team in MBT working for British Telecom. In 2004 travelled to UK participating in Knowledge Transfer.

· Lead the team of DBA’s supporting the critical databases of BT.

· Migrated databases from 9i to 10g version with minimum downtime.

· Ensured high availability of database, by implementing RAC and Data guard.

· Setup advanced replication to ensure the system has no impact during disaster.

· Regular patching activity on the DB’s to ensure DB's are not hitting the bugs.

· Timely fixes for the production issues thus ensure 100% compliance to SLA’s.

· Proactive monitoring and analysis of production system statistics; to ensure system availability and continuity in coordination with system administrators and Storage teams

• Delivered services to customer locations within specific timeframes.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Offered friendly and efficient service to customers, handled challenging situations with ease.

· Led the design of critical transaction tables applying proper indexing strategy.

· Created data mapping strategies between Oracle and Sybase database.

· Used SQL loader to load the data to Oracle database from Sybase database.

· Implemented Recovery Manager utility (RMAN) for easier and well-managed recovery procedures.

· Implemented TCP/IP based network on Oracle Database Server with NET8 option.

· Installed Oracle 9.0.2 on Windows NT Server.

· Created databases for different APTRANSCO applications keeping in view space & performance requirements for coming months.

· Implemented Oracle’s software striping on tablespaces for optimal performance using different disk drives.