NAVEEN KUMAR NAGENDRAN

• Successfully onboarded and collaborated with over 30+ clients, including Adobe, Wipro, Infosys, Infosys BPM, Sobha Constructions, Emaar, Damac, Craig International, Lulu, and many more
• Spearheaded Karanji’s global expansion, establishing a presence in the USA and positioning the company for broader international reach
• Led a comprehensive overhaul of sales, pricing, and operational processes, transforming traditional methodologies into streamlined, efficient frameworks
• Drove the implementation of automation and AI solutions across all departments, enhancing productivity and innovation within the organization
• Actively represented Karanji at prominent Learning & Development events worldwide, with key contributions in the USA, UAE, Saudi Arabia, and Singapore
• Implemented a Digital Intelligent Catalogue driven by AI to enhance product promotion and client interaction for immersive learning solutions
• Increased sales revenue by implementing strategic marketing campaigns and fostering strong client relationships.
• Streamlined internal processes for improved efficiency, reducing overhead costs and increasing profitability.
• Collaborated with cross-functional teams to develop innovative products that met customer needs and drove business growth.

• Developed more than 15 new business in Europe and APAC regions, securing high-profile contracts(More than 1cr revenue accounts)
• Introduced AI-powered tools for client needs analysis and personalized learning content development
• Leveraged AI for digital marketing campaigns, increasing visibility through an AI-enhanced digital catalogue and content solutions

• Acquired new clients and expanding market share within content creation services
• Managed end-to-end client acquisition, contract negotiation, and project delivery, achieving a 90% client retention rate
• Directed account management for EURASIA geography, focusing on business calls, email campaigns, and social media marketing

• Acquired new linguistic service projects in Europe and the USA
• Identified market trends and tailored solutions to meet the localization needs of large corporate clients
• Managed existing accounts, delivering superior client satisfaction by aligning services with client strategy

• Acquired more than 10 accounts for virtual reality (VR) training solutions for corporate clients in APAC and Europe
• Drove product and service sales for training needs, focusing on retail and L&D
• Led presales and marketing teams to conduct campaigns via email, LinkedIn, and calling

• Acquired more than 5 new business for digital learning solutions, focused on APAC and the USA
• Built strong customer relationships, managing accounts and identifying new sales opportunities

• Acquired IT/ITES, eLearning, and eCommerce clients in APAC and Europe
• Developed custom localization solutions for clients, leveraging emerging machine translation technologies

• Acquired more than 15 customers and drove sales and marketing activities for linguistic services, targeting IT, eCommerce, and mobile app industries
• Generated revenue from existing accounts and led marketing efforts for new acquisition

• Acquired more than 40 customers
• Planned and directed sales and marketing strategies for domestic verticals such as IT/ITES, aerospace, and BFSI
• Managed key accounts and exceeded revenue targets

• Selling and updating the renewal information for banking and insurance divisions as Mortgage services for APAC geographies
• Managed key accounts and exceeded revenue targets

• Networking, Handling Routers and Switches with Windows Operating System and other ISP Configurations for a USA region and live projects
• Support all existing clients for their technical related issues and awarded with L2 grade after a year

GPA: First Class with Distinction (75.7%)