Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic
NAVEEN KUMAR  PARAMASIVAM

NAVEEN KUMAR PARAMASIVAM

Chennai

Summary

Results-driven team leader in procurement with over 6 years of experience in sales, marketing, customer service, and freight forwarding. Expertise in project management, data analysis, and process optimization, utilizing tools like Google Sheets and Looker Studio. Proven track record in enhancing procurement strategies and operational efficiency through collaboration with cross-functional teams. Strong background in quality assurance, issue resolution, and personnel training, demonstrating a commitment to excellence and productivity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Leader - Procurement

Silq (SKUTeam India Pvt Ltd)
Chennai
01.2024 - 11.2025
  • Coordinated procurement and supply chain processes for global clients, ensuring vendor compliance and timely deliveries.
  • Built SQL scripts to extract production data, and developed Metabase dashboards to visualize booking trends and shipment health metrics.
  • Developed automation tools, including Quote Calculator and Rate Database, using Google Sheets & Apps Script.
  • Created real-time dashboards in Looker Studio and Power BI to visualize freight trends and enhance decision-making.
  • Managed stakeholder escalations, resolving pricing, shipment, and coordination issues efficiently.
  • Collaborated with IT teams to deploy an Auto-Quoting engine, enhancing rate response speed.

Data Operations Associate

Silq (SKUTeam India Pvt Ltd)
Chennai
01.2022 - 01.2024
  • Designed and maintained data tools for automation and data-driven decision-making.
  • Improved data accuracy and streamlined operational workflows.

Customer Service Associate (Voice & Chat)

Amazon Development Center India Pvt. Ltd.
Coimbatore
08.2021 - 11.2021
  • Delivered voice-based customer support for Amazon India, ensuring high customer satisfaction.

Customer Service Associate

Amazon Development Center India Pvt. Ltd.
Coimbatore
09.2020 - 03.2021
  • Supported Amazon India & North America customers in English and Tamil.
  • Handled inquiries, price matching, and peak-season support.
  • Cross-trained for chat support for the UK market.

Sales Support Executive

KG Fabriks
Coimbatore
06.2018 - 09.2020
  • Managed order sheets, sales reports, and sales team achievement tracking.
  • Coordinated with factory and planning teams to ensure timely production and delivery.
  • Arranged samples based on buyer requirements and handled follow-ups.
  • Managed domestic LC documentation and prepared payment reports.

Education

MBA - Textiles Management

Sardar Vallabhbhai Patel International School of Textiles & Management (SVPITM)
Tamil Nadu
05.2018

BE - Electronics and Communication Engineering

Jayalakshmi Institute of Technology
Dharmapuri
04.2016

Skills

  • Microsoft Word, Excel, PowerPoint proficiency
  • Google Suite and Sheets expertise
  • Analytical and problem-solving skills
  • Automation tools development
  • Power BI and Looker Studio: Building Dashboards and Data Analysis
  • Data analysis and reporting
  • Leadership and team management
  • SQL - database querying, data extraction, and analysis
  • Market research

Certification

  • Microsoft Excel Data Analysis and Dashboard Reporting - Udemy
  • English Typewriting (Junior Grade), First Class - Tamil Nadu Directorate of Technical Education (TNDTE)

Projects

Diagnostic fail data minimization using K-cover algorithm (BE project)

  • Developed an algorithm-based method to detect and minimize signal flow errors in silicon circuit boards

Yarn and fabric market survey – National Textile Corporation (NTC), Erode (MBA project)

  • Conducted market demand analysis through field visits and customer interviews, submitted a detailed insights and recommendations report to NTC, Coimbatore.

MBA internship – merchandising management, CMV Global Clothing, Tiruppur, 

  • Assisted the merchandising team in garment production and order management, optimized workflows using Stage Software, gained experience in sampling, follow-up coordination, and supply chain workflow, and visited dyeing, printing, and knitting units to oversee production stages

Timeline

Team Leader - Procurement

Silq (SKUTeam India Pvt Ltd)
01.2024 - 11.2025

Data Operations Associate

Silq (SKUTeam India Pvt Ltd)
01.2022 - 01.2024

Customer Service Associate (Voice & Chat)

Amazon Development Center India Pvt. Ltd.
08.2021 - 11.2021

Customer Service Associate

Amazon Development Center India Pvt. Ltd.
09.2020 - 03.2021

Sales Support Executive

KG Fabriks
06.2018 - 09.2020

MBA - Textiles Management

Sardar Vallabhbhai Patel International School of Textiles & Management (SVPITM)

BE - Electronics and Communication Engineering

Jayalakshmi Institute of Technology
NAVEEN KUMAR PARAMASIVAM