NaveenKumarYadav Loya

Cybersecurity Operations Engineer

• Responsible for remediating cyber audit findings and managing daily operational task
• Implementation and configuration of technical security controls
• Assist with onboarding and asset management of VM and 24x7 SOC capabilities.
• Management and monitoring of security tools for anomalous and malicious activity.
• Assistance with incident response duties as needed.
• Suspicious/ phishing email analysis on PhishER and Mimecast.
• Monitoring traffic and analyzing suspicious IP addresses or devices on network on Palo Alto Cortex XDR
• Analysing impersonations, release, hold or block malicious emails on Mimecast.
• Created procedures for system monitoring, recovery, backup and optimization
• Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications
• Conducted security audits to identify vulnerabilities
• Performed risk analyses to identify appropriate security countermeasures
• Reviewed violations of computer security procedures and developed mitigation plans
• Outlined and maintained security patching schedule to efficiently address ongoing system issues
• Monitored computer virus reports to determine when to update virus protection systems
• Monitored use of data files and regulated access to protect secure information

• System Administrator and Security Analyst
• Conduct proactive monitoring, investigation, and mitigation of security incidents
• Analyze security event data from network (IDS, SIEM).
• Perform static malware analysis on isolated virtual servers
• Recognize potential, successful, and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information.
• Ensure integrity and protection of networks, systems, and applications by technical enforcement of organizational security policies, through monitoring of vulnerability scanning devices.
• Research new and evolving threats and vulnerabilities with potential to impact monitored environment.
• Conduct log analysis using Rapid7 insight IDR
  Identify suspicious/malicious activities or codes.
• Worked in 24x7 Security Operations Center
  Monitoring and analysis of security events to determine intrusion and malicious events.
• Search firewall, email, web or DNS logs to identify and mitigate intrusion attempts.
• Investigate malicious phishing emails, domains and IPs using Open Source tools and recommend proper blocking based on analysis.

• Project 1: Microsoft Skype for Business (Unified Communications)
• Providing technical support to Microsoft external clients related Skype 4 Business Voice related issues.
• Worked on Oracle Acme Session Border Controller.
• Generated report on number of sessions and log list of SBC devices.
• Project 2: Unilever – Server Administration
• Worked as internal AD admin for Unilever Finance team.
• Supported Users on various problems from basic password resetting to implementing Disaster Recovery.
• Renewing Finance related application certificates on Servers on timely basis.
• Project 3: Microsoft – Network Operations Center
• Worked as Lead engineer driving team of 10 members.
• Responsible to resolve Network related alerts, incidents and Problems within perimeter of our team.
• Generating daily reports and reviewing outstanding incidents, escalating same to next level if required.

• Provide offshore support (Remote Support) to Client users.
• Creating and setting of user Accounts in Active Directory 2003 & 2008.
• Configuring Citrix profiles for new users.
• Troubleshooting end user Citrix issues remotely.
• Troubleshooting Thin client issues.
• Providing 1st and 2nd line Technical Support.
• Taking calls and assisting users with issues and resolving them.
• Configuring and amending Cisco IP Phone configurations and Setup.
• Providing Voice Support to Client using Cisco and Avaya IP phones.
• Creating Exchange Mailboxes for users on Exchange Server 2003 and 2010.
• Timely resolution of calls within SLA time.

• Allocating systems to New Hire’s.
• Imaging systems with reference SCCM Image.
• Working on Tickets as per predefined SLA’s and Documenting resolution’s for issues.
• Troubleshooting Hardware & Software problems.
• Assisting User’s on remote using MSTSC and Thin client software’s.
• Adding & Deleting User & Computer accounts as per requirement in AD Server.
• Preparing Laptop and allocating Laptop’s to onsite User’s as per requirement.
• Troubleshooting Dell & Hp Desktop’s & Laptop’s.
• Configuring & Troubleshooting of Avaya Ip Phones.
• Configuring & Troubleshooting MS Outlook accounts.
• Working on Incident & Service requests using Proprietary ticketing System.
• Installing & Troubleshooting Local & Network printers.
• Troubleshooting and maintaining LAN Networking.
• Updating Hardware & Laptop Inventory available in stock daily.
• Checking and maintaining Server Room and Hub Rooms as per site maintenance checklist.
• Configuring Cisco IP Phones.

• Adding/deleting/creating/Modifying user accounts and resetting users Passwords
• Maintaining LAN and WAN networks.
• Supporting clients on windows xp, windows 7, windows vista Problems.
• Configuring PC optimization through available resources.
• Documenting Client Problems and resolution methods.
• Assisting internal employees on different Hardware & Software problems.
• Assisting clients on System trouble logging & User Accounts.
• Allocating systems to new joiners according to requirement.
• Responsible for System up gradation and Hardware peripherals requirement.
• Managing Local and Network printers.
• Attending desktop application software problems from clients.
• Training staff on windows operating systems.