Detail-oriented and proactive professional with over 3 years of experience in Corporate Actions, Fixed Income operations, and data management across financial products and global markets. Proven track record of driving high-quality data delivery, coordinating cross-functional teams, and supporting strategic initiatives in alignment with stakeholder expectations and regulatory standards. Adept at handling end-to-end ISO event onboarding, maintaining complex databases, and contributing to product growth through documentation, testing, and process optimization. Strong communicator and team trainer, with a focus on client satisfaction, risk mitigation, and operational excellence in fast-paced financial environments.
Acted as a central point of coordination between developers, operations, and stakeholders to support the creation and testing of new databases and Corporate Action events, ensuring alignment with ISO 15022 standards (MT-564 and MT-568).
• Captured and maintained Corporate Actions data across multiple environments (PPE, HYDRA, QA, and Production), ensuring accuracy, completeness, and timeliness of information in line with quality benchmarks.
• Raised and tracked JIRA requests to address bugs and implement enhancements, collaborating with development teams to ensure quick resolution and continuous improvement.
• Built and maintained detailed documentation including Methods of Work (MOWs), Source Audits, and process manuals, regularly updating them to reflect market practices and internal standards.
• Collaborated with internal teams and global stakeholders to onboard new ISO events into production, supporting event launches through tranche-based rollout strategies tied to new UI development.
• Conducted competitive benchmarking and maintained data grids to support internal planning, marketing, and client discussions within the Fixed Income product space.
• Monitored market developments to anticipate changes in financial instruments, proactively adapting processes and data sources to maintain high standards of delivery.
• Created business trackers and reporting tools to monitor project status, ensuring timely communication and escalation of issues that could impact timelines, budgets, or product scope.
• Delivered training sessions and documentation for peers and stakeholders, enabling effective understanding and execution of ISO event-related processes.
• Actively engaged with internal and external clients to gather feedback, align deliverables with business needs, and support product enhancement and revenue goals.
Microsoft Office