Summary
Overview
Work History
Education
Skills
Timeline
Interests
Naveenraja Murali

Naveenraja Murali

Regional Sales Manager
Chennai,Tamil Nadu

Summary

Professional Summary

Dynamic and results-driven Sales and Marketing professional with over 10 years of experience excelling in B2B and B2C sales across Telecom, Hospitality, and Healthcare (SaaS) industries. Proven expertise as a Regional Sales Manager, leading high-performing teams and driving revenue growth in the Tamilnadu region. Adept at developing strategic sales plans, fostering client relationships, and delivering innovative solutions to achieve business objectives. Skilled in market analysis, team leadership, and driving customer-centric initiatives for sustained growth.

Overview

11
11
years of professional experience

Work History

Regional Sales Manager

Dosemeds Techonologies Pvt Ltd
Chennai
01.2023 - 08.2024
  • Led sales operations for Tamilnadu region, driving revenue growth across B2B and B2C segments.
  • Developed and executed regional sales strategies aligned with organizational goals.
  • Managed, mentored, and motivated high-performing sales teams to achieve and exceed targets.
  • Established strong relationships with key clients and stakeholders to maximize business opportunities.
  • Analyzed market trends and customer needs to identify growth opportunities and optimize offerings.
  • Collaborated with cross-functional teams to ensure seamless execution of marketing and sales initiatives.
  • Delivered data-driven insights and reports to support strategic decision-making.

Area Sales Manager

Digihealth_in
Chennai
08.2021 - 12.2022
  • Achieve sales targets and drive business growth within assigned area.
  • Supervise and motivate area sales teams to maximize performance.
  • Conduct regular market visits to understand customer needs and competitor activities.
  • Identify new business opportunities and expand customer base.
  • Implement promotional strategies to enhance product visibility.
  • Provide sales reports and insights to regional management.

Cluster Manager

OYO Hotels And Homes Pvt Ltd
Chennai
01.2019 - 09.2020
  • Achieve revenue and profitability targets across multiple properties in assigned cluster.
  • Oversee daily operations, ensuring consistent service quality and guest satisfaction.
  • Develop and implement sales and marketing strategies to drive bookings and occupancy rates.
  • Manage budgets, monitor financial performance, and optimize cost efficiency.
  • Lead, train, and motivate teams to maintain operational excellence.
  • Analyze market trends and competitor activities to identify growth opportunities.
  • Ensure compliance with brand standards, policies, and industry regulations.

Business Development Manager

Elite Dining Pvt Ltd
Chennai
12.2017 - 12.2018
  • Identify and pursue new business opportunities to achieve growth and revenue targets.
  • Build and maintain strong relationships with prospective and existing clients.
  • Develop and execute strategic business development plans in line with company objectives.
  • Conduct market research to identify trends, competitive insights, and potential partnerships.
  • Collaborate with cross-functional teams (sales, marketing, and product) to deliver tailored solutions.
  • Prepare and present proposals, pitches, and negotiations to secure deals.
  • Monitor and report on business development performance metrics and progress.

Customer Service Executive

Vodafone India
Chennai
02.2015 - 12.2017
  • Deliver exceptional customer service by addressing inquiries, resolving complaints, and ensuring a positive in-store experience.
  • Drive sales of Vodafone products and services, including postpaid, prepaid plans, and devices.
  • Assist customers with onboarding, upgrades, and billing queries.
  • Achieve monthly sales targets and contribute to overall store performance.
  • Maintain updated knowledge of Vodafone's offerings and promotions to provide accurate information.
  • Handle inventory management and ensure store is well-stocked and organized.
  • Adhere to company policies and procedures to maintain operational compliance.

Senior Executive

Firstsource Solutions Ltd
Chennai
12.2013 - 01.2015
  • Engage with customers to address concerns and provide solutions to retain their subscription or services.
  • Proactively resolve complaints related to billing, network issues, or service dissatisfaction.
  • Offer tailored plans, discounts, or upgrades to prevent churn and enhance customer loyalty.
  • Maintain accurate customer interaction records and update retention databases.
  • Collaborate with internal teams to ensure timely resolution of customer queries.
  • Meet retention targets and contribute to overall customer satisfaction metrics.

Education

BBA - Business Administration And Management

Amrita University, Coimbatore
07.2021 - 11.2024

Certifications:

  • Marketing in a Digital World – Illinois University
  • Foundations of Digital Marketing – Google
  • Data Visualization using Power BI
  • Creating Dashboards with Tableau
  • Generative AI Basics – IBM

Diploma - Electrical & Electronics Engineering

Nachiappa Polytechnic College, Koviloor,Karaikudi
04.2010 - 07.2013

Skills

Timeline

Regional Sales Manager - Dosemeds Techonologies Pvt Ltd
01.2023 - 08.2024
Area Sales Manager - Digihealth_in
08.2021 - 12.2022
Amrita University - BBA, Business Administration And Management
07.2021 - 11.2024
Cluster Manager - OYO Hotels And Homes Pvt Ltd
01.2019 - 09.2020
Business Development Manager - Elite Dining Pvt Ltd
12.2017 - 12.2018
Customer Service Executive - Vodafone India
02.2015 - 12.2017
Senior Executive - Firstsource Solutions Ltd
12.2013 - 01.2015
Nachiappa Polytechnic College - Diploma, Electrical & Electronics Engineering
04.2010 - 07.2013

Interests

Entrepreneurial Innovation: Actively explore and brainstorm startup business ideas aimed at simplifying customer problems, demonstrating problem-solving skills, and customer-centric thinking.

Script Writing: Passionate about crafting compelling stories that engage audiences, showcasing creativity, structured thinking, and attention to detail.


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Naveenraja MuraliRegional Sales Manager