Bharat Balmik
New Delhi
Summary
Dynamic and results-driven professional seeking a growth-oriented role with opportunities to learn and develop. Quick to grasp new concepts, adaptable to change, and committed to delivering impactful results through teamwork and problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Executive
SBI Bank Credit Card
03.2021 - 04.2022
- 1 year experience as Sales Executive in Credit Cards Department
- Achieved sales and service targets by securing new customers
- Researched leads to exceed sales goals and boost profits.
Customer Support Executive
Bookchor Solution Pvt. Ltd.
05.2022 - 07.2025
- Handled customer queries and resolved issues related to book orders and deliveries.
- Provided accurate product and service information (book availability, pricing, shipping).
- Coordinated with warehouse and logistics teams for quick resolution of customer issues.
- Maintained records of customer interactions and prepared daily/weekly reports.
Education
Bachelor of Science -
DBRA University
01.2017
High School Diploma -
Adarsh Public School
01.2014
Skills
- Database Management
- Strong communication (verbal & written)
- Problem-solving & conflict resolution
- Basic computer & typing skills (MS Office, CRM tools)
- Advanced MS Excel
- Teamwork and collaboration
- Ability to learn products/services quickly
Certification
- Computer Course (3 months)
- MS Excel Course (3 months)
Language Known
Hindi
English
Hobbies and Interests
Reading Books,
Listening to Music
Disclaimer
I hereby declare that the above particulars are true and correct to the best of my knowledge and belief, and nothing has been concealed therein.
Ambition
If given the opportunity to serve in your organization, I am confident that I will prove to be the right person to contribute to achieving your short-term and long-term goals.
Timeline
Customer Support Executive
Bookchor Solution Pvt. Ltd.
05.2022 - 07.2025
Sales Executive
SBI Bank Credit Card
03.2021 - 04.2022
Bachelor of Science -
DBRA University
High School Diploma -
Adarsh Public School
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