Summary
Overview
Work History
Education
Skills
Accomplishments
Residential Address
Key Skills And Knowledge
Personal Information
Languages
Timeline
Generic

Navin Ahuja

Bangalore

Summary

Over Nineteen years of work experience in Banking, Insurance sales, Gold loans with NBFC, including retail sales, team management, channel sales, corporate sales, audit, compliance, marketing and telemarketing. Experienced in business requirements analysis, training team and working with the channel partners with proven ability to recognize the client's financial needs and offer them right kind of financial solution. Take inputs from various product specialists and prepare right kind of Marketing Mix as per specifications. Represent myself as a strategic player in decision making and sales initiatives for my region as well as zone. Achieving Set Targets for CASA, Investments and Assets on a month and on Annual Basis. Quick learner. Excellent written and communication Skills.

Overview

18
18
years of professional experience

Work History

Regional Business Head - Karnataka

Rupeek Fintech
Bangalore Urban District
11.2023 - Current
  • Analyzed data from market research studies to identify opportunities for expansion into new markets.
  • Provided leadership to a team of sales representatives, ensuring they met all performance goals and objectives.
  • Coordinated with corporate headquarters on initiatives such as product launches or pricing changes.
  • Ensured compliance with laws and regulations governing business operations in the region.
  • Performed regular reviews of operational performance metrics against established benchmarks.
  • Cultivated relationships with key stakeholders including customers, vendors, partners and competitors in the region.
  • Provided guidance on strategic planning initiatives aimed at increasing revenue streams in the region.
  • Monitored regional trends, identified areas of improvement, and developed plans for growth.
  • Collaborated with marketing teams to develop promotional campaigns that increased brand awareness in the region.
  • Resolved customer complaints quickly and efficiently while maintaining positive relationships.
  • Directed activities related to budgeting, forecasting, financial analysis and reporting within the region.
  • Managed day-to-day operations of regional offices by overseeing personnel issues and resolving conflicts as needed.
  • Served as a representative for the organization at public functions within the region.

Regional Head

Muthoot Finance Limited
Bangalore
04.2019 - 10.2023
  • Managing 73 branches for Muthoot Finance in Bangalore
  • Handling a team of 380 on roll employees and regional office
  • Managing productivity of the staff as per organization requirements
  • Achieving Set Targets for Gold loans, Third party products, Personal Loans
  • Reviewing team on daily basis on drives as per organization's requirements
  • Meeting with HNI customers for interest dues as well as gold loan requirements
  • Identifying the training needs of my team members clarify and develop pitching techniques and to improve there conversion and resolve service issues of the customer
  • Participate in senior management presentations, reviews and discuss problems/ initiatives taken at my region
  • Ensuring and managing audit and compliance
  • Review irregularities and rectify them in the assigned TAT
  • Review adherence to HR policies, manpower requirements, training and participating myself in interviews, selection process, promotions etc
  • Managing electrical staff and civil staff of my region and assign them tasks to complete and bridge the infrastructure gaps if any
  • Review security officers and coordinate with them and ensure safety and security of the public property in our custody
  • Review legal officers and ensuring all legal matters are attended and bring pending cases to conclusion
  • Identifying new premises and proposing for new branches and achieve targets for set up of new branches
  • Follow up with HNI's, Wealth and managed customers for Sales, third party products and service requirements
  • Coordinate with the admin department and ensure branch infrastructure is as per expectation
  • Review team members and identify weak areas
  • Motivate them for expected productivity and quality
  • Responsible for overall profitability of the branch
  • Reporting to Head office and zonal office as a one point contact for my region.

Branch Head

ICICI Bank Limited
06.2014 - 04.2019
  • Managing New To Bank Business in Current, Savings and Trust accounts
  • Promoting and Marketing the branch and its products
  • Managing assigned sales team and achieving CASA Budgets on numbers and values
  • Achieving Set Targets for CASA, Investments and Assets on a month and on Annual Basis
  • Handling and understanding loan requirements of customers mainly on Home Loans, Loan against Property, Personal Loans, Loan against Gold
  • Meeting with customers and resolving any problems or complaints
  • Identifying the training needs of my team members clarify and develop pitching techniques and to improve there conversion and resolve service issues of the customer
  • Participate in goals and objectives with senior management including strategy in achieving the desired targets
  • Prioritization and classification of focus areas, monitoring performance of the Team members and talking to HNI Clients and convincing them
  • Participating in presentations and developing MIS reports analyzing and meeting with higher ups and discussion on performance and productivity and increase the productivity of the team members as per the expectations of the bank goals
  • Ensuring the audit and compliance requirements and participate in key parameters of audit and compliance adherence
  • Follow up with HNI's, Wealth and managed customers for Sales, third party products and service requirements
  • Coordinate with the admin department and ensure branch infrastructure is as per expectation
  • Review team members and identify weak areas
  • Motivate them for expected productivity and quality
  • Responsible for overall profitability of the branch
  • Reporting to Head office as a one point contact.

Branch Sales Manager

Axis Bank Limited
08.2013 - 06.2014
  • Managing New To Bank Business in Current, Savings and Trust accounts
  • Promoting and Marketing the branch and its products
  • Managing assigned sales team and achieving CASA Budgets on numbers and values
  • Achieving Set Targets for CASA, Investments and Assets on a month and on Annual Basis
  • Handling and understanding loan requirements of customers mainly on Home Loans, Loan against Property, Personal Loans, Loan against Gold
  • Meeting with customers and resolving any problems or complaints
  • Identifying the training needs of my team members clarify and develop pitching techniques and to improve there conversion and resolve service issues of the customer
  • Participate in goals and objectives with senior management including strategy in achieving the desired targets
  • Prioritization and classification of focus areas, monitoring performance of the Team members and talking to HNI Clients and convincing them
  • Participating in presentations and developing MIS reports analyzing and meeting with higher ups and discussion on performance and productivity and increase the productivity of the team members as per the expectations of the bank goals
  • Follow up with HNI's, Wealth and managed customers for Sales, third party products and service requirements
  • Review team members and identify weak areas
  • Motivate them for expected productivity and quality.

Corporate Sales Manager-Key Corporates

HDFC Bank Limited
06.2011 - 07.2013
  • Managing 8 Corporates and a total base of 35000 employees
  • Managing sales team and non sales team assigned to these corporates
  • Achieving Set Targets on a month and on Annual Basis
  • Coordinate with HR and key people in corporates and take part in Inductions for Salary accounts and other Liability products of the bank
  • Coordination with the key people for effective presence of our Bank in desks, events, ATM presence activities at these corporates
  • Identifying the training needs of my team members clarify and develop pitching techniques and to improve there conversion and resolve service issues of the customer
  • Participate in goals and objectives with senior management including strategy in achieving the desired targets
  • Prioritization and classification of focus areas, monitoring performance of the Team members and talking to HNI Clients and convincing them
  • Participating in presentations and developing MIS reports analyzing and meeting with higher ups and discussion on performance and productivity and increase the productivity of the team members as per the expectations of the bank goals
  • Target achievement for FY 2011-12 was 92% achievement
  • Target achievement for FY 2011-12 was 1800 Demat/hsl,1200 RD'S,6325 Salary accounts, 2150 credit cards,800 family accounts,220 personal loans,56 auto loans, 120 Home Loans.

State In charge-Renewals and Telesales

Bajaj Allianz Life Insurance Co Ltd
01.2009 - 06.2011
  • Managing 30 offices and a team of 30 executives
  • Achieving Set Targets on a month and on Annual Basis
  • Coordinate with Trainers and fulfill the training needs of my team members clarify and develop pitching techniques and to improve there conversion
  • Participate in goals and objectives with senior management including strategy in achieving the desired targets
  • Prioritization and classification of focus areas, monitoring performance of the Team members and talking to HNI Clients and convincing them
  • Target achievement for FY 2010-11 was 87 crores renewal premium with 94% achievement
  • Target achievement for FY 2011-12 was 94 crores renewal premium with 85% achievement Till date.

Assistant Sales Manager

Metlife India Life Insurance Company Limited
Hubli
08.2007 - 12.2008
  • Managing Banc assurance for Axis Bank across North Karnataka
  • Managing 16 branches for Axis Bank across North Karnataka
  • Team consisted of 16 FSC'S based at Individual branches and was directly reporting to me on payrolls of Metlife
  • Maintaining relationship with the Branch Managers, Loan officers, Forex RM'S and Branch Sales Managers
  • Open the calls and lead to closure with bank officers and also pitch for HNI Customers
  • Responsible for product launch, product training and objections handling in my geography
  • Achieve assigned targets on Monthly basis
  • Monthly assigned target was 50 lacs BWRP
  • Mobilized premium of rs 5.85 crs as against a target of 6.10 crs in financial year
  • Mobilized premium of rs 5.5 crs as against a target of 6 crs in financial year.

Assistant Sales Manager

Kotak Mahindra Old Mutual Life Insurance Company Limited
Bangalore
04.2006 - 08.2007
  • Managing Assigned channels in Bangalore
  • Channels Included Anandrathi, Karvy, Cholamandalam DBS,Kotak Securities
  • Maintaining relationship with the channel partners
  • Open the calls and lead to closure with Channel Partners
  • Handling a team of two executives, who were based out of Ratnakar Bank
  • Achieve assigned targets on Monthly basis
  • Target achievement was 110% in FY 2006-07
  • Target achievement was 98% in FY 2007-08 till August.

Education

MBA - Sales and Distribution, Marketing, Operations Research

Alliance Business Academy
06.2006

BBA - Marketing

05.2004

PUC -

JSS College of Science

Matriculation -

The Forbes Academy CBSE

Skills

  • Team Management
  • Sales Closing
  • Relationship Management
  • Channel Management
  • Requirements Gathering
  • Office Productivity Tools
  • MS Office Tools
  • Problem-Solving
  • Collaboration
  • Relationship Building
  • Analytical Thinking
  • Team building
  • Excellent Communication
  • Dependable and Responsible
  • Customer Relations
  • Problem Resolution

Accomplishments

  • Got promoted to M2 grade in ICICI and secured rating 2 for continuously 3 years.
  • Rated as Second Best State Incharge Pan India in Bajaj Allianz Life for year 2010, and got grade 'A' in appraisals in 2009-10, and got 'A' in 2010-11 half-year appraisals
  • Qualified for Incredible India Trip in Bajaj for achieving half-year-end targets in year 2010.
  • Qualified for Switzerland Trip in year 2010 in Bajaj Allianz.
  • Collected the Highest ticket size of 60 lacs BWRP in one ticket in Metlife.
  • Collected rated premium and Placed Business of 4.8 crores in year 2008 (Jan-Dec 2008).
  • Got promoted as Assistant Sales Manager from the post of Management Trainee in Kotak Mahindra Life Insurance
  • Rated amongst Top 3 performing Deputy Managers in Corporate sales in FY 2011-12. Got a salary Hike and Bonus.
  • Qualified for Dubai trip and Thailand trip in the last 2 years. Shown a growth of 380 crores in the last 2 years and brought my region to 1100 crores from 720 crores level in the current role.

Residential Address

A104, Suraksha Golden Palms, Bangalore, Karnataka, 560076, C/O Lakhi S Ahuja, Raghavendra Bhavan, Ghataprabha, Karnataka, 591306

Key Skills And Knowledge

  • Team Management
  • Sales Closing
  • Relationship Management
  • Channel Management
  • Requirements Gathering
  • Office Productivity Tools
  • MS Office Tools

Personal Information

  • Date of Birth: 04/14/83
  • Marital Status: Married

Languages

  • Hindi
  • English
  • Kannada
  • Marathi
  • Sindhi

Timeline

Regional Business Head - Karnataka

Rupeek Fintech
11.2023 - Current

Regional Head

Muthoot Finance Limited
04.2019 - 10.2023

Branch Head

ICICI Bank Limited
06.2014 - 04.2019

Branch Sales Manager

Axis Bank Limited
08.2013 - 06.2014

Corporate Sales Manager-Key Corporates

HDFC Bank Limited
06.2011 - 07.2013

State In charge-Renewals and Telesales

Bajaj Allianz Life Insurance Co Ltd
01.2009 - 06.2011

Assistant Sales Manager

Metlife India Life Insurance Company Limited
08.2007 - 12.2008

Assistant Sales Manager

Kotak Mahindra Old Mutual Life Insurance Company Limited
04.2006 - 08.2007

MBA - Sales and Distribution, Marketing, Operations Research

Alliance Business Academy

BBA - Marketing

PUC -

JSS College of Science

Matriculation -

The Forbes Academy CBSE

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Navin Ahuja