Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Navin Kannan

Chennai

Summary

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Technical Support Advisor

Concentrix Corporation
Chennai
06.2023 - 09.2024
  • Resolved escalated cases from junior team members in a timely fashion.
  • Participated in regular team meetings for status updates and brainstorming ideas.
  • Diagnosed hardware and software problems related to the customer's environment.
  • Provided technical support and troubleshooting services to end-users experiencing hardware and software issues.
  • I coordinated with product and engineering teams to report software bugs and request new features based on customer feedback.

Intern

Exposys Data Labs
Chennai
01.2022 - 02.2022
  • Developed web applications using HTML, CSS, and JavaScript.
  • Built website content and designs using HTML and CSS.
  • Assisted in developing and maintaining user-friendly websites.
  • Designed visual and graphic images to use on multiple platforms.

Education

Bachelor of Science - Computer Science And Engineering

SRM Easwari Engineering College Ramapuram
Chennai, India
06-2023

12th Grade Mathematics And Computer Science

St.Joseph's Residential School Sriperumbudur
Sriperumbudur, India
05-2019

10 Grade

D.A.V Boys Senior Secondary School Gopalapuram
Chennai, India
05-2016

Skills

  • Zendesk
  • Jira
  • ITI
  • NetSuite
  • Google Analytics
  • Data Visualization
  • Tableau
  • Power BI
  • Excel
  • SQL
  • Analytics
  • Quick Learner

Certification

  • Certification is Business Analytics and Digital Marketing

Affiliations

Head of Ambassador :
In my college we have club called Campus Life, We are people of 40 students from all the departments from the college. We had various position in the club and I was elected has Head of Ambassador. My Role is to coordinate with all the 12 Department in the Campus, We host events lot of event in the college campus. I convey event happen in the college campus to all the department students in the Campus. I'm been coordinating with 48 students in the campus. I have worked with the team for 2 Major Events and 6 minor events through out my tenure of 2022-2023.
Head of Sponsorship :
Our Department of Computer Science and Engineering hosted a National Level Technical Symposium in the Campus . I have coordinated with my team of 30 Volunteer from the department. We approached company for the sponsorship. We followed up and we raised the fund for the event in my tenure of 2022-2023.
Department Ambassador :
Our College Community Club hosted a Major inter - department Event on the Campus for the Student of all Department. I worked for the department of Computer Science and Engineering. I have auditioned 300+ student in the department. Coordinated with 100 student for on-stage and off stage events and won the overall championship in my tenure of 2021-2022.

Timeline

Technical Support Advisor

Concentrix Corporation
06.2023 - 09.2024

Intern

Exposys Data Labs
01.2022 - 02.2022

Bachelor of Science - Computer Science And Engineering

SRM Easwari Engineering College Ramapuram

12th Grade Mathematics And Computer Science

St.Joseph's Residential School Sriperumbudur

10 Grade

D.A.V Boys Senior Secondary School Gopalapuram
Navin Kannan