Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Navin Kumar

Navin Kumar

Patna City

Summary

A competent professional in supply chain management, with excellent leadership, communication, and interpersonal skills. Ability to manage multiple projects and priorities in a fast-paced environment, with multi-domain exposure spanning across E-commerce, Distribution, Last-mile, Middle-mile, and Hub operations. A keen performer with experience in managing multiple warehouses, demonstrated success in cross-functional leadership, and scaling operations in dynamic environments.

Overview

6
6
years of professional experience

Work History

Manager - Operations

Ecom Express Ltd.
01.2024 - Current
  • Company Overview: Manager- Managing a fully automated grocery value format distribution center (DC)
  • Successfully managed large-scale, fully automated grocery Distribution Centers (DCs), overseeing end-to-end operations within a 2.5 lac sq. ft. facility.
  • Ensured optimal space utilization, system-driven inventory control, and streamlined processes for high-volume.
  • Maintained 100% cycle count (CC) compliance, conducted Putaway audits, and executed RBRA checks to ensure bin accuracy.
  • Achieved zero shrinkage, zero losses due to expiry, and kept floor damages/grazing within the allowable tolerance of 0.02%.
  • Oversaw end-to-end outbound processes-from picking to dispatch-managing a daily throughput of 4 lacs eaches and over 20K Handling Units (HUs).
  • Ensured seamless operations with high accuracy, timely dispatch, and delivery performance aligned with service level expectations.
  • Proficient in using warehouse Execution systems (WES) and data analytics to monitor performance, assess KPIs, and implement corrective actions.
  • Led initiatives to minimize inventory and handling damages, maintaining floor damage/grazing within a 0.02% tolerance limit and achieving zero shrinkage.
  • Managed monthly billing activities in coordination with the commercial team, ensuring all processes adhered to SLA requirements.
  • Ability to train and lead cross-functional teams in warehouse operations, automation systems, and safety protocols.
  • Conducted daily review calls with department leads to assess operational performance, held weekly calls with key stakeholders to align on progress, and presented comprehensive monthly performance reviews to management.
  • Manager- Managing a fully automated grocery value format distribution center (DC)
  • Stakeholder management
  • Process Improvement

Manager - Service Center Operations

Delhivery Private Limited
10.2022 - 01.2024
  • Company Overview: Manager- Service center Operations at Delhivery
  • Oversee 5 service centers in Delhi, 3 in Patna, 1 in Cuttack, and 1 in Varanasi.
  • Ensure smooth functioning of last-mile operations, ensuring timely and cost-effective movement of consignments.
  • Responsible for planning delivery routes and optimizing vehicle usage to ensure efficiency.
  • Monitor the allocation and utilization of vehicles to meet operational needs while maintaining cost control.
  • Lead the training and development of field teams to ensure operational excellence.
  • Manager- Service center Operations at Delhivery

Executive - Ops

Flipkart Internet Pvt Ltd
Patna
08.2019 - 10.2022
  • Company Overview: Executive - Ops Large & Furniture
  • Create an environment that encourages continuous learning, high performance, and career growth for team members.
  • Monitor network stability and ensure sufficient staffing, especially during volume spikes.
  • Plan and manage manpower to handle fluctuations in workload efficiently, ensuring uninterrupted operations.
  • Set productivity norms and conduct regular workflow analysis to identify improvement opportunities.
  • Use data-driven insights to drive operational improvements and optimize processes.
  • Oversee the design and planning of new facilities, including preparing Bills of Materials (BOM) and optimized layouts.
  • Redesign and re-engineer processes to improve operational efficiency and meet evolving business needs.
  • Executive - Ops Large & Furniture

Education

Bachelor of Engineering - Electronics and Communications

ACHARYA INSTITUTE OF TECHNOLOGY
Bangalore
01.2018

Intermediate of Science -

DVRK JALAN HIGH SCHOOL
01.2012

Matriculation -

SMHD HIGH SCHOOL
01.2010

Skills

  • ERP (Enterprise Resource Planning)
  • WMS (Warehouse Management System)
  • FLO / TC App / TMS
  • OMS (Order Management System)
  • MS-Office (Word, Excel, Power Point)
  • Graphana
  • Concinnity

Hobbies and Interests

  • Playing Cricket
  • Learning languages
  • Love to observe Animal Behaviour
  • Watching Movies
  • Travelling to new places

Timeline

Manager - Operations

Ecom Express Ltd.
01.2024 - Current

Manager - Service Center Operations

Delhivery Private Limited
10.2022 - 01.2024

Executive - Ops

Flipkart Internet Pvt Ltd
08.2019 - 10.2022

Bachelor of Engineering - Electronics and Communications

ACHARYA INSTITUTE OF TECHNOLOGY

Intermediate of Science -

DVRK JALAN HIGH SCHOOL

Matriculation -

SMHD HIGH SCHOOL

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Navin Kumar