Navin Vetrimani
Chennai
Summary
Highly motivated Sales Operations with 8+ years of progressive Experience. I excel in navigating high-stress situations and consistently deliver projects on time within TAT. With a strong blend of technical and people skills, can effectively collaborate with cross-functional teams to provide innovative solutions for customers and end-users. My deep expertise lies in DBET [Digital Business Enablement Team] & Sales Support including defining product strategies and roadmaps. I possess a strong ability to design and build comprehensive product lifecycle processes, encompassing the entire journey from Order to cash.
Overview
8
8
years of professional experience
Work History
Sr Analyst [DBET- Digital Business Enablement Team]
Tata Communications Limited
07.2022 - Current
- Key responsibilities include working on portal enhancements and increasing portal adoption rates
- Understand complex scenarios, document solutions through SNOW, and deliver dependable and timely resolutions to all product-related queries from clients
- Coordinate with the Product Owner and Digital Product Managers on new requirements, enhancements, and permanent fixes
- Collaborate with the Dev/Prod team to ensure requirement closure in accordance with turnaround times
- Work on portal enhancements based on feedback from customers and internal users
- Pitch new customer requirements to the product team and follow up on implementation
- Test and provide feedback on new deployments by the development team
- Work with various platforms, including JIRA, SNOW, TCx, Salesforce, and PO
- Conduct training sessions on product and portal workflows across regions
- Maintain trackers for SNOW, PIPF, enhancements, and new requirements.
Sr Sale Support Coordinator / Sr Sales Assist Coordinator
Tata Communications Limited [ Company Under Prompt Personnel / Lobo staffing solutions]
07.2016 - 06.2022
- Customer Order Form generation via (Manual, BM and BSSE tools)
- Understanding the customer requirements and raising the quote in different tools like BM, BSSE, NGP and Optimus Portal
- Coordinating with Customer to clear Order form related queries
- Raising Feasibilities and Handling Different Products like GVPN, MLPS, ILL, NDE, COLO, ACS, MSS and MHS
- Funnel Report Generation and Maintaining order Booking details in Excel
- E2E commercial validation
- Preparation of various Network Services document
- Interlock with Cross Functional Team with the objective of minimizing order logging time
- Co-Ordination with respective teams to complete the project within TAT
- Help to improve SR Enterprise Sales productivity by providing sales support.
Education
MBA - Marketing and Finance
Dhanalakashmi College Of Engineering
06.2015
B.Sc. - Maths
Loyola College
04.2012
Skills
- Microsoft PowerPoint
- Microsoft Excel
- Certified In A and N from NIIT
- Certified in CCNA from NIIT
Accomplishments
- Quick learner & self-directed, consistent updating self with the emerging trends in the industry.
- Good Team player
- Received the Extra Mile and Blue Ribbon Awards from Tata Communications, with great feedback on task follow-up, work ethic, and innovative initiatives. These awards were given by various cross-functional teams.
Web
https://www.linkedin.com/in/navinvetrimani
Personal Information
- Date of Birth: 02/09/91
- Nationality: Indian
- Marital Status: Married
- Hobbies & Interest: Football / Cricket / Chess / Singing /Movies
Languages
English
Advanced (C1)
Tamil
Advanced (C1)
Timeline
Sr Analyst [DBET- Digital Business Enablement Team]
Tata Communications Limited
07.2022 - Current
Sr Sale Support Coordinator / Sr Sales Assist Coordinator
Tata Communications Limited [ Company Under Prompt Personnel / Lobo staffing solutions]
07.2016 - 06.2022
B.Sc. - Maths
Loyola College
MBA - Marketing and Finance
Dhanalakashmi College Of Engineering
Similar Profiles
Ajay MAjay M
Assistant Manager at Tata Communications Limited / Novamesh LimitedAssistant Manager at Tata Communications Limited / Novamesh Limited
DHARANI JDHARANI J
Senior Network Engineer at TATA COMMUNICATIONS LIMITED / Novamesh Private LimitedSenior Network Engineer at TATA COMMUNICATIONS LIMITED / Novamesh Private Limited
Pratik TidkePratik Tidke
Assoc Director Products- AI, Cloud and Security at Tata Communications LimitedAssoc Director Products- AI, Cloud and Security at Tata Communications Limited