NAVINBHAI GANESHBHAI JAGANIYA
ADMIN HR/SALES/ACCOUNTANT
Palanpur,GJ
Summary
Accomplished Business Owner and General Manager with a proven track record in enhancing customer satisfaction and driving business growth. At MONARCH INDUSTRIES, led teams to exceed performance goals through exceptional staff management and business development skills. Expert in cultivating strong client relationships and strategic business planning, consistently deliver results that exceed expectations.
Overview
22
22
years of professional experience
1
1
Certification
3
3
Languages
Work History
Business Owner
Kiaan Industries
01.2019 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Established strong customer relationships through excellent communication and attentive service.
Business Owner
Aroma Pipes
04.2004 - Current
- I HAD WORKED HERE FROM 2004 TO 2009 AS ACTIVE PARTNER AS ACCOUNTANT AND MARKETING HEAD AND CURRENTLY I AM SLEEPING PARTNER.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations
General Manager
Monarch Industries
03.2011 - 02.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Admin Director
Aroma Hightech Limited
04.2009 - 03.2011
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Education
Bachelor of Commerce - Advance Accounting
Gujarat University
Ahmedabad, India06-2002
Diploma in Ebusiness - E Business
GLS IIT
Ahmedabad, India01-2002
Skills
Customer Service
Business Planning
Business Development
Sales planning
Purchasing and planning
Human resources management
Staffing oversight
Client account management
Certification
2001-07 MICROSOFT CERTIFIED PROFESSIONAL
Timeline
Business Owner
Kiaan Industries
01.2019 - Current
General Manager
Monarch Industries
03.2011 - 02.2019
Admin Director
Aroma Hightech Limited
04.2009 - 03.2011
Business Owner
Aroma Pipes
04.2004 - Current
Diploma in Ebusiness - E Business
GLS IIT
Bachelor of Commerce - Advance Accounting
Gujarat University