Collection & Banking of ICICI Credit Cards Cheque : COLLECTION – Walk in Customers of ICICI Commercial Vehicle and From
different collection agencies of ICICI TW, PL , AUTO LOAN , CV & TFL , KFL , Trans America & ICICI – HFC Team.
Business Manager
CHOLAMANDALAM INV & FIN CO
Kekri
12.2020 - 07.2022
Handling All product (CV, PV,Tw,CE,Tractor )
Handling Branch collection of All product
Manages and supervisor department employees responsible for day today supervision and leadership
Recruiting vetting interviewing and hiring new employees
Assessed employee performance evaluations and recommended changes or improvements as needed.
Facilitated communication between different teams within the organization through regular meetings.
Forecasted customer demand to set prices or credit terms for goods or services.
Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
Maximized business growth by driving high adoption and usage of marketing platform.
Recommended process improvements that would reduce costs while increasing productivity.
collection Associate Manager
DCB BANK LTD
Ajmer
12.2019 - 11.2020
Handling Team and provide training to Employee
Managing and Exceeded monthly Target
Assisting to the subordinates during the collection of payment.
Used variety of automated systems to locate and monitor overdue accounts.
Arranged for debt repayment or established repayment schedules based on customers' financial situations.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Advised delinquent customers on strategies for debt repayment.
Receivable Manager
CHOLA MANDLAM INVESTMENT AND FINANCE CO LTD
Nasirabad
06.2011 - 11.2020
Handling Two Branches : Managed and Exceeded monthly goals
Implemented and executed a new call Quality process reducing call penalties
Minimizes delinquencies and recovers revenue by performing collection activities
Assisting to the subordinates during the collection of payment
Documenting and maintaining accurate and pertinent information On customer account
Sasles and MI done by collection executives.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Ensured compliance with company policies regarding collections procedures and legal requirements.
Initiated contact with customers regarding past due amounts owed or outstanding invoices.
Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Coordinated with other departments such as accounting, finance, and collections as needed.
Resolved billing disputes in a timely manner.
Education
Bachelor of Arts - Finance
Maharshi Dayanand Saraswati University
Ajmer
06-2008
Skills
OPERATING SYSTEM : WIN 95/ 98/ 2000/ 2003/ 2007, HARDWARE & NETWORKING, DFA : CAPITAL COMPUTER, PGDCP :
CAPITAL COMPUTER, BANKING SOFTWARE, SAP, FINONE, MS OFFICE
Business Administration
Staff Development
Expense Tracking
Team Leadership
Customer Relationship Management (CRM)
Sales Management
Performance Evaluations
Languages
Hindi
Upper Intermediate
B2
English
Intermediate
B1
Timeline
Area Receivable Manager
CHOLAMANDALAM INV & FIN CO LTD
07.2023 - Current
Business Manager
CHOLAMANDALAM INV & FIN CO
12.2020 - 07.2022
collection Associate Manager
DCB BANK LTD
12.2019 - 11.2020
Receivable Manager
CHOLA MANDLAM INVESTMENT AND FINANCE CO LTD
06.2011 - 11.2020
Hardware and Networking Engineer
AL SAFEER GROUP OF COMPANIES
01.2011 - 12.2023
Incharge
TATA MOTOR FINANCE
06.2007 - 12.2023
HARI BHAKTI GROUP OF COMPANY
01.2007 - 12.2023
Asst Manager
ICICI BANK LTD
07.2006 - 12.2023
Sr, OPERATION & COLLECTION EXECUTIVE
RAJ N RAKESH CHARTED
07.2002 - 12.2023
Bachelor of Arts - Finance
Maharshi Dayanand Saraswati University
Similar Profiles
Mukesh GuptaMukesh Gupta
Area Credit Operation Manager at Cholamandalam Inv & Fin Co ltd.(H.F)Area Credit Operation Manager at Cholamandalam Inv & Fin Co ltd.(H.F)