Navindra Tanwar
Ajmer
Summary
To pursue a challenging job in this competitive world with my efforts: to enhance the reputation of the organization and myself.
Overview
22
22
years of professional experience
Work History
Area Receivable Manager
CHOLAMANDALAM INV & FIN CO LTD
07.2023 - Current
- Handling 10 branches of Ajmer Area 2w 3w collecton given training to concern cfe and managers
- Preparing daily mis and circulate all braches and upper managment
- Plan implement and monitoring the regional operational strategy
- Organized special events such as conferences or training sessions for employees.
- Conducted quality, timely performance feedback and performance appraisals.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Reviewed completed work to verify consistency, quality and conformance.
- Established processes to ensure efficient workflow throughout the organization.
Hardware and Networking Engineer
AL SAFEER GROUP OF COMPANIES
Muskat
01.2011 - 12.2023
- Handle Hardware and Networking problem in Branches
- Handle Sale and Purchase Report of Hyper Market , Mall
- Sybase software related problem and rectified and handle cash Machines
- Purchase Hardware and Networking items for the branches and Head Office
- Handle Safeer Plus card problems and customer service job and satisfy the customer
- Knowledge of Supervising and Floor supervising.
Incharge
TATA MOTOR FINANCE
06.2007 - 12.2023
- To Handle Branch and Branch Related Problems
- Handle Operation and credit and approved loans files as per company policy
- To approved loans files (AUTO, COMMERICAL VEHICLE, HEAVY MACHIES)
- Handle Collection of Branch walking customers and collection agencies
- Handle customer Problems and rectified their loans and collection related problems
- Achievement : Achievement best Branch in collection and loan business in the month
HARI BHAKTI GROUP OF COMPANY
01.2007 - 12.2023
Asst Manager
ICICI BANK LTD
07.2006 - 12.2023
- Handle Operation and collection of ICICI BANK LTD
- Handle of ICICI
- BANK Collection and Recovery Agency
- Handle the responsibility of 15 location of the state
- Manage the audit of banks and companies like Sahara India , Danik Bhaskar, Nokia
- Handle the Team of 20 people and take business from them.
Sr, OPERATION & COLLECTION EXECUTIVE
RAJ N RAKESH CHARTED
07.2002 - 12.2023
- RAPG - Banking, Operation, PDC management, reconciliation & Mapping
- Weekly & Monthly MIS preparations &
- Billing
- ( Covering Location – Ajmer , Beawar, Kishangarh, Makarana, Nasirabad,) : HFC – Banking and PDC management of ICICI
- Housing Finance Co
- Ltd
- TFL – Banking - Operation & PDC management of TATAFINANCE CO LTD : CREDIT CARDS –
- Navindra Tanwar
- AJMER, RAJASTHAN | +91-9783052000 navender80@gmail.com
- Collection & Banking of ICICI Credit Cards Cheque : COLLECTION – Walk in Customers of ICICI Commercial Vehicle and From different collection agencies of ICICI TW, PL , AUTO LOAN , CV & TFL , KFL , Trans America & ICICI – HFC Team.
Business Manager
CHOLAMANDALAM INV & FIN CO
Kekri
12.2020 - 07.2022
- Handling All product (CV, PV,Tw,CE,Tractor )
- Handling Branch collection of All product
- Manages and supervisor department employees responsible for day today supervision and leadership
- Recruiting vetting interviewing and hiring new employees
- Assessed employee performance evaluations and recommended changes or improvements as needed.
- Facilitated communication between different teams within the organization through regular meetings.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Maximized business growth by driving high adoption and usage of marketing platform.
- Recommended process improvements that would reduce costs while increasing productivity.
collection Associate Manager
DCB BANK LTD
Ajmer
12.2019 - 11.2020
- Handling Team and provide training to Employee
- Managing and Exceeded monthly Target
- Assisting to the subordinates during the collection of payment.
- Used variety of automated systems to locate and monitor overdue accounts.
- Arranged for debt repayment or established repayment schedules based on customers' financial situations.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Advised delinquent customers on strategies for debt repayment.
Receivable Manager
CHOLA MANDLAM INVESTMENT AND FINANCE CO LTD
Nasirabad
06.2011 - 11.2020
- Handling Two Branches : Managed and Exceeded monthly goals
- Implemented and executed a new call Quality process reducing call penalties
- Minimizes delinquencies and recovers revenue by performing collection activities
- Assisting to the subordinates during the collection of payment
- Documenting and maintaining accurate and pertinent information On customer account
- Sasles and MI done by collection executives.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Ensured compliance with company policies regarding collections procedures and legal requirements.
- Initiated contact with customers regarding past due amounts owed or outstanding invoices.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Coordinated with other departments such as accounting, finance, and collections as needed.
- Resolved billing disputes in a timely manner.
Education
Bachelor of Arts - Finance
Maharshi Dayanand Saraswati University
Ajmer06-2008
Skills
- OPERATING SYSTEM : WIN 95/ 98/ 2000/ 2003/ 2007, HARDWARE & NETWORKING, DFA : CAPITAL COMPUTER, PGDCP :
- CAPITAL COMPUTER, BANKING SOFTWARE, SAP, FINONE, MS OFFICE
- Business Administration
- Staff Development
- Expense Tracking
- Team Leadership
- Customer Relationship Management (CRM)
- Sales Management
- Performance Evaluations
Languages
Hindi
Upper Intermediate
B2
English
Intermediate
B1
Timeline
Area Receivable Manager
CHOLAMANDALAM INV & FIN CO LTD
07.2023 - Current
Business Manager
CHOLAMANDALAM INV & FIN CO
12.2020 - 07.2022
collection Associate Manager
DCB BANK LTD
12.2019 - 11.2020
Receivable Manager
CHOLA MANDLAM INVESTMENT AND FINANCE CO LTD
06.2011 - 11.2020
Hardware and Networking Engineer
AL SAFEER GROUP OF COMPANIES
01.2011 - 12.2023
Incharge
TATA MOTOR FINANCE
06.2007 - 12.2023
HARI BHAKTI GROUP OF COMPANY
01.2007 - 12.2023
Asst Manager
ICICI BANK LTD
07.2006 - 12.2023
Sr, OPERATION & COLLECTION EXECUTIVE
RAJ N RAKESH CHARTED
07.2002 - 12.2023
Bachelor of Arts - Finance
Maharshi Dayanand Saraswati University
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