Navin Kumar Singh

● Team handling, Manpower planning, Dock level planning, receiving, storing, documenting, and delivering materials within the company. Additionally, they fulfill and ship orders to customers whether it is for B2B or B2C.

● Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area

● Currently taking care of 2 lacs sqft area warehouse, before that took care of 1lac 25sqft area where we build orders from ground zero to 6700 and there after in Dasna from zero to 8500 orders. Now we are shifting to Darkstore concept where we are feeding 54 dark stores with the help of 450+ mp & the outward quantity is 3.60 lacs which is highest in PAN India.

Maintain good relationship with vendors for vehicle alignment & RTV process

• Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
• Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
• Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
• Monitored inbound and outbound freight operations to establish timely delivery of packages.
• Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
• Generated documentation and information required for customer shipments.
• Tracked orders and notified customers of status or potential delays.
• Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
• Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
• Conducted thorough market research to identify optimal suppliers based on price, quality, and reliability factors.
• Spearheaded cost-saving initiatives that resulted in significant budget reductions without compromising service levels or operational effectiveness.
• Conducted regular audits of warehouse operations to maintain quality standards and minimize errors or inefficiencies.
• Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
• Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
• Trained new employees on logistics procedures, promoting a consistent approach across the team.
• Managed cross-functional teams for efficient project execution and timely completion.
• Reduced transportation costs by negotiating favorable contracts with carriers.
• Implemented a warehouse organization system that increased storage capacity and accessibility.
• Streamlined inventory management for reduced waste and improved cost control.
• Enhanced supply chain efficiency by optimizing shipping schedules and routes.

• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Created employee schedules to align coverage with forecasted demands.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Established team priorities, maintained schedules and monitored performance.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Developed detailed plans based on broad guidance and direction.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.

• Supervised operations team to support operational excellence and excellent customer service.
• Coordinated with Manager in different operations.
  Taught employees how to collaborate on daily job tasks and achieve the given tasks.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Monitored employee productivity and optimized procedures to reduce costs.
  Developed and maintain operational guidelines for staff.

• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts, Stock takes and audit of same to verify results.
• Day to day operations activities including materials handling, order tracking.
• Coordinating with the customer service team for fulfillment of specific client requirements
• Preparation of vehicle planning & documentation (By Road)
• Proper check Invoice, Road Permit & other documents then dispatch or transfer stock.
• Preparation of fortnightly & monthly report hardcopy for storage in warehouse.
• Efficiently led the implementation of improved inbound & outbound processes, procedures and strategies
• for streamlining distribution
• Dispatching goods and taking necessary steps to reach stock on time
• Controlling warehouse activities. checking stock, packaging and dispatching goods.
• Training new Warehouse staff, preparing & presenting weekly reports to Corporate team
• Collaborating with Senior Management Team for defining warehouse requirements and supply issues

Handling team of 17+ OQCs, SD SPOCs & 3PL for all Quality, Supply Chain, Processes, and Guidelines related for the FC.
Look into the GRN and Quality aspects. Maintain TAT time and ensure QC issues are resolved with 6 Hrs. Also RTV of all QC rejected items back to sellers within stipulated time.
Handled product categories like- Fashion-jewelleries, Apparels, Footwear, Accessories for Men’s Ladies, and Kids, Home, Appliances, Electronics etc.
Looking into returns, analyse and check the reasons for returns. And assured only good and saleable returned items are placed back in inventory.
Weaning out Bad Inventory from the inventory by random checking, and during inventory cycle count.
Implemented OQC process for all the orders created which was supposed to be checked before invoicing.
Drive ground staff for faster processing to strive to meet 90% O2M within 6 Hrs. and NDD orders in 45 Mints.
Impart training to ground staffs and supervisors regarding processes, quality guidelines and SOPs.
Ensuring inventory sanctity for seller’s goods as well as packing materials.
Organize weekly meeting with FC manager and all supervisors to close all burning issues.
Look into escalations from HO, sellers and customers.
Ensure FC’s escalations are connected to right department and resolved.
Key driver in assisting my immediate supervisor in implementing:
Warehouse within a warehouse concept- Phase wise inventory and processing.
OQC process- To ensure quality products are only packed and dispatched to customer.
HHT- Handheld transponder for inventory put away for better inventory control
HHT- Handheld transponder for Inventory Cycle Count to map Item Barcodes with Shelf Location and Cycle Count Completion daily 8% of total inventory.
Packman – For better control over logistics cost.
Ship together & NDD Orders- Responsible for 100% adherence of ship together & Next Day Delivery process as well as also ensure that proper packing should be done of the shipments as per the given Packaging Guidelines. SD+ Instant Average O2M - 30 mints and NDD handover adherence 100%.

• Search Engine Optimizer
• Locating relevant websites for Business Promotion
• Choosing appropriate keywords & tags for search engine optimization
• Running Ad with Google Ad words.
• Responsibility: SEO, Social Media Marketing, E-mail Marketing, Advertising campaign, Content analysis.
• Familiar with all major Content Management System (CMS).