NAVIN Nagarajan
Chennai
Summary
Dynamic IT professional with over 11 years of experience in the installation, configuration, and support of AWS and DevOps strategies. Expertise in executing software and hardware updates while effectively identifying and resolving incidents under pressure to ensure seamless operations. Proven ability to work independently and collaboratively within a team environment, consistently delivering high-quality results. Specialized in driving cost-effective IT operations through practical management practices that enhance efficiency and performance.
Overview
14
14
years of professional experience
Work History
DevOps Engineer
Urbanrise Group of Companies
Chennai, India
04.2022 - Current
- Oversaw build and deployment operations across multiple testing environments, facilitating smooth progression from development to staging and production.
- Implemented Git workflows on GitHub to facilitate efficient project tracking and code management.
- Directed capacity planning and backup strategies to maintain operational efficiency and data integrity within AWS cloud environments.
- Executed management of Docker orchestration and containerization through Kubernetes to streamline application deployment.
- Implemented and maintained AWS infrastructure, ensuring scalability and reliability of services such as ELB, Auto Scaling, and RDS.
- Facilitated successful transition from Google Workspace to Zoho to enhance operational efficiency and data integrity.
- Developed and launched a 180-degree projection room to elevate customer interactions and showcase innovative marketing strategies.
- Designed and implemented CI/CD pipelines to enhance deployment efficiency.
- Automated infrastructure provisioning using tools like Terraform and Ansible.
- Monitored system performance and resolved issues proactively, ensuring uptime.
- Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.
- Reduced system downtime for critical applications by implementing robust monitoring and alerting tools.
- Monitored automated build and continuous software integration process to drive build/release failure resolution.
- Provided 24/7 on-call support for critical systems, ensuring high availability and rapid issue resolution.
- Collaborated with development teams to streamline release processes and improve workflows.
- Led initiatives to optimize cloud resource utilization, reducing costs significantly.
- Mentored junior engineers on best practices for DevOps methodologies and tools.
- Established monitoring solutions using Prometheus and Grafana for real-time insights.
- Developed scripts to automate routine tasks, increasing team productivity by 30%.
- Improved code deployment efficiency by automating processes with CI/CD pipelines.
IT Operations Manager
Urbanrise Group
Chennai, India
02.2021 - 03.2021
- Conducted thorough maintenance of Windows and Linux environments, focusing on network stability and operational efficiency.
- Led the migration project from Windows to Linux (Ubuntu 18.04), ensuring seamless integration and minimal disruption to services.
- Developed and executed a comprehensive strategy for migrating email services from QLC to GSuite, ensuring minimal disruption to communication.
- Executed account management tasks for users and groups, optimizing access control on Linux and Windows server platforms.
- Configured and optimized cloud GCP and Zimbra servers alongside ticketing tools to enhance operational efficiency and user experience.
- Achieved seamless operation of mail servers, including cloud G Suite and Zimbra server, through effective management. Enhanced user support by optimizing ticketing tools for faster issue resolution. Improved overall communication efficiency within the organization.
- Oversaw installation and upgrade processes for Linux and Windows servers, including versions 8 and 12. Managed implementation of CentOS and Ubuntu systems to enhance server performance. Coordinated technical support for server deployment and configuration.
- Oversaw the maintenance and updating of antivirus solutions on Windows and Linux nodes, enhancing cybersecurity measures.
- System administration adding, removing and modifying user accounts. Password moves, add, changes via Active Directory and other related software.
- Maintained detailed records of IT inventory and asset information to support operational efficiency.
- Conducted comprehensive technical tasks, including analysis, implementation, testing, monitoring, maintenance, production support, and documentation, to support project objectives.
- Executed timely resolution of trouble tickets in web ticketing system, maintaining service quality standards for employees.
- Coordinated user and vendor call management to ensure timely resolution of inquiries and issues.
- Analyzed industry trends and suggested three cutting-edge technologies and operational practices for implementation.
Deputy Manager - IT
Alliance Infrastructure Projects Pvt Ltd
Chennai, India
07.2019 - 03.2021
- Led IT infrastructure projects to enhance system performance and reliability.
- Developed and implemented security protocols to safeguard sensitive data.
- Managed vendor relationships to optimize technology procurement processes.
- Streamlined IT operations, improving response times for technical support requests.
- Oversaw team training programs to elevate staff competencies in emerging technologies.
- Established IT policies aligning with organizational goals to ensure compliance and best practices.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
Technical Support Engineer L2
Team Computers Pvt Ltd
Chennai, India
07.2013 - 02.2015
- Complete infra-structure maintenance Like Windows, Networking.
- Second and Third level support of corporate hardware and software Assets including but not limited to HP PC's and Laptops, HP Printers, MS Office 2007 - 2016.
- Second and Third level support of corporate hardware and software assets including but not limited to HP PC's and Laptops, HP Printers, MS Office 2007 - 2016.
- System administration adding, removing and modifying user accounts. Password moves, add, changes via Active Directory and other related software.
- Planed and implemented Window XP to Windows 7 migration.
- Coordinated, setup, and assisted in the configuration of end-user PC Desktop hardware, software and peripherals to include Blackberry User Accounts, MS Exchanged email accounts with Team members.
- Configured and documented standard desktop computer workstations.
- Resolves assigned trouble tickets within HP service Manager (HP OVSM) Web ticketing system with established timeframes while providing quality Customer service.
- Managed vendors and coordinate a global team.
Desktop Support
Kalyx InfoTech Pvt Ltd
Mumbai, India
01.2012 - 06.2013
- Kuoni Travel Group, Chennai
Education
B-Tech - Information Technology
North East Christian University
06-2019
Diploma - Information Technology
Christian College
Oddanchatram05-2008
Skills
- AWS
- GCP
- Git
- Jenkins
- Zoho Cloud Software Suite
- Infrastructure automation
- Linux operating system
- Monitoring and logging
- Containerization technologies
- Test automation
- Windows operating system
- Maintenance and troubleshooting
- Performance optimization
- API development
CAREER OBJECTIVE
Seeking a Devops Engineer position to utilize my expertise automation and cloud computing to develop and maintain reliable, and cost-effective infrastructure solutions.
Timeline
DevOps Engineer
Urbanrise Group of Companies
04.2022 - Current
IT Operations Manager
Urbanrise Group
02.2021 - 03.2021
Deputy Manager - IT
Alliance Infrastructure Projects Pvt Ltd
07.2019 - 03.2021
Technical Support Engineer L2
Team Computers Pvt Ltd
07.2013 - 02.2015
Desktop Support
Kalyx InfoTech Pvt Ltd
01.2012 - 06.2013
B-Tech - Information Technology
North East Christian University
Diploma - Information Technology
Christian College