Summary
Overview
Work History
Education
Skills
Internship
Researchpapers
Projects
Languages
Disclaimer
Timeline
SalesManager
Navin Rajkumar Dubey

Navin Rajkumar Dubey

Mumbai

Summary

Dynamic and accomplished professional offering 6 months as an intern developer and more than 6 years in Salesforce Application Technical experience in the environment of Coniferous, Rail Europe, and Datamatices. Presently associated with Coniferous, Mumbai as I.T. Coordinator. Proficiency in Salesforce part Testingʼs like, UAT Testing and Reporting and managing as an Administrator Active contribution in the testing, troubleshooting & debugging of the process, post-implementation, Application maintenance, and enhancement support to the client for the product/software application. Improve quality reduce defects by supporting best quality practices and implementing effective process Improvement methods.

Overview

6
6
years of professional experience

Work History

I.T. Coordinator

Coniferous
Mumbai
10.2021 - Current
  • Salesforce Feature Management and Integration: Oversee the maintenance and integration of Salesforce with other systems and applications.
  • Pardot and SendinBlue Integration: Implement and manage the integration between Salesforce, Pardot, and third-party platforms like SendinBlue.
  • User Access Management: Define and configure user roles within Salesforce, assigning appropriate access permissions according to their roles.
  • Reporting and Analytics: Develop, maintain, and optimize reports and dashboards in Salesforce to support marketing and sales activities.
  • License and Compliance Coordination: Liaise with Salesforce for licensing management and ensure compliance with legal and contractual terms.
  • Salesforce and Website Integration: Ensure seamless integration and maintenance of Salesforce with the company’s website.
  • Salesforce Training: Conduct training sessions on new Salesforce features to enhance user proficiency.
  • Feature Setup and Optimization: Configure and update Salesforce features to improve usability and manageability of the CRM system.
  • Issue Resolution: Troubleshoot and resolve both technical and non-technical issues related to Salesforce features and development.
  • Database and Backend Management: Perform basic SQL operations and manage the backend of the company website.
  • IT and Network Maintenance: Handle basic IT infrastructure and network maintenance tasks.

Technical Support Engineer

Rail Europe
Mumbai
08.2019 - 10.2021
  • Providing Technical support to the Euronet software
  • Euronet is European rail ticketing software that is used globally by travel agent around the world
  • Installation and configuration of Euronet in users system
  • Management of Rail Europe Points of Sales
  • User and agency account creations
  • Escalation and follow-up with different teams and Rail Europe's provider
  • NRT & UAT Testing
  • Performing non-regression testing on demand
  • Performing user acceptance tests for each distribution system upgrade which is done every month
  • Testing of various bugs in Website.

Officer-Technical Executive

Datamatics financial service Ltd.
Mumbai
10.2018 - 06.2019
  • Configure examination server i.e
  • Aptech Exam SQL server
  • Black box testing for new features developed in Application
  • Preparing & Executing Test Cases
  • Testing on new updates on portal as well as on offline server of SQL
  • Handling database queries on DDL, DML and DCL commands depends on table's creation etc.

Internship

Group7
  • Worked with MVC frameworks and OOPs concepts to build scalable and modular applications.

Education

Master in Computer Science (MSc-CS), 1st class -

Thakur college
01.2018

Bachelor in Computer Science (BSc-CS), 1st class -

MVLU college Andheri
01.2016

HSC Science, 2nd class -

I.Y. College
01.2013

SSC, 1st class -

B.L. Ruia High School, Vile Parle
01.2011

Skills

  • Salsforce Administrator
  • Salesforce part Testingʼs like, UAT Testing and Reporting
  • Troubleshooting & debugging
  • Application maintenance and enhancement support
  • Quality practices and process improvement methods
  • Salesforce integration with third-party vendors
  • Real-time updates of Salesforce
  • Maintenance of office IT infrastructure
  • Basic network and IT maintenance
  • NRT & UAT Testing

Internship

Internship on MVC framework using PHP Language in Group7. Description: worked with MVC frameworks and OOPs concepts to Build scalable and modular applications.

Researchpapers

Application Of Business Intelligence In Agriculture, 2020, SYSTEM to Improve Efficiency And Support Decision Making in Investments. Description: Business Intelligence (BI) is a technology-driven process for analyzing data and presenting actionable inform action to help corporate executives, business managers and other end users make more informed business decisions.

Projects

Hybrid Data Encryption (Research-based Project), The Data are encrypted by using Three Algorithms which give more Security and your data to be secure. Front End: Java (JSP, Servletʼs, HTML) Back End: Derby Database (Net beans) Jar files: crypto Tools: Net Beans 8.2 Online examination system (java), We can submit the Answer and the admin can check Answer and put its marks on the online Notice board. There are five multiple-type questions and five descriptive questions. Course offer page also where Users can choose courses. Front End: Java (JSP, Servletʼs) Back End: Derby Database (Netbeans 8.1) Tools: Net Beans 8.1

Languages

Hindi
First Language
English
Proficient
C2
Marathi
Proficient
C2

Disclaimer

I hereby declare that the above information is true to the best of my Belief and Knowledge.

Timeline

I.T. Coordinator

Coniferous
10.2021 - Current

Technical Support Engineer

Rail Europe
08.2019 - 10.2021

Officer-Technical Executive

Datamatics financial service Ltd.
10.2018 - 06.2019

Internship

Group7

Master in Computer Science (MSc-CS), 1st class -

Thakur college

Bachelor in Computer Science (BSc-CS), 1st class -

MVLU college Andheri

HSC Science, 2nd class -

I.Y. College

SSC, 1st class -

B.L. Ruia High School, Vile Parle

Similar Profiles

CREATE PROFILE
Navin Rajkumar Dubey