Navkaran Kaur
Ramnagar
Summary
Dynamic Resort Associate with a track record of enhancing guest experiences at The Banyan Retreat Resort. Excelled in event planning and guest relations, significantly contributing to team objectives and increasing sales revenue. Possesses strong analytical and communication skills, ensuring seamless operations and superior service delivery.
Overview
4
4
years of professional experience
Work History
Resort Associate
The Banyan Retreat Resort
Ramnagar
07.2023 - Current
- Greeted guests upon arrival and provided information about the resort amenities and services.
- Provided concierge services to guests by answering questions regarding local attractions, restaurants, events.
- Assisted with special events at the resort including setting up tables, chairs and serving food, beverages.
- Conducted regular inspections of all facilities to identify potential safety hazards or maintenance issues.
- Collaborated with management team on developing strategies for increasing sales revenue.
Student
Gargi College
New Delhi
11.2020 - 06.2023
- Completed assignments, special projects and group work on time and achieved good marks.
- Made substantial contributions to group projects, furthering learning and helping team complete objectives.
Education
Bachelor of Arts - History
Gargi College, Delhi University
New Delhi, National Capital Territory of DelhiSenior Secondary - Humanities
Army Public School, Hempur
Udham Singh Nagar, UttarakhandSkills
- Analytical skills
- Communication skills
- Teamwork
- Time management
- Event planning
- Supply restocking
- Guest relations
- Guest relations expertise
- Cash handling experience
- Grounds maintenance
Affiliations
- Choreography of various dramas at various events.
- Wildlife photography.
- Enthusiastic traveler.
Timeline
Resort Associate
The Banyan Retreat Resort
07.2023 - Current
Student
Gargi College
11.2020 - 06.2023
Bachelor of Arts - History
Gargi College, Delhi University
Senior Secondary - Humanities
Army Public School, Hempur
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