Navkiran Kaur
London
Summary
Forward-thinking individual with a background in customer service and organisational psychology with a proven record in improving personnel management strategies to enhance workforce morale and performance. Decisive and strategic planner with a strong history in the retail industry.
Overview
4
4
years of professional experience
Work History
Student Support Officer
Elizabeth School of London
09.2022 - 10.2024
- Developed strong relationships with community organizations to connect students with relevant external support services when needed.
- Collaborated with faculty members to identify at-risk students and develop personalized intervention plans for academic success.
- Acted as a liaison between students facing disciplinary issues and school administrators, providing guidance towards constructive resolutions.
- Implemented early warning systems that identified struggling students before they fell behind significantly.
HR Assistant and Office Coordinator
Melbourne Court Displays Limited
09.2022 - Current
- PA to CEO
- Created and maintained an employee handbook and other HR documents, ensuring compliance with company policies and legal requirements
- Applied Psychology principles to increase employee retention and well-being at the workplace
- Developed and implemented effective policies and procedures for HR, finance, and other administrative functions
- Developed and implemented policies and procedures to improve office efficiency and productivity
Assistant Marketing Specialist
Tigris Lifesciences
01.2021 - 09.2023
- Developed marketing campaigns using psychological principles to increase customer engagement
- Collaborated with marketing and sales teams to improve content marketing and cross-promotional initiatives
- Collaborated with marketing teams to develop and execute marketing campaigns that increased lead generation by20%
Education
Master of Science - Organisational Psychiatry and Psychology
Kings College London
London09.2022
Bachelor of Arts - undefined
Delhi University
Delhi07.2021
Skills
- Adaptability
- Excellent Customer Service Skills
- Staff Coordination Skills
- Project Management Skills
- Communicative
- Empathy
- Administrative Skills
Timeline
Student Support Officer
Elizabeth School of London
09.2022 - 10.2024
HR Assistant and Office Coordinator
Melbourne Court Displays Limited
09.2022 - Current
Assistant Marketing Specialist
Tigris Lifesciences
01.2021 - 09.2023
Master of Science - Organisational Psychiatry and Psychology
Kings College London
Bachelor of Arts - undefined
Delhi University
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