Master's degree in Foreign Trade and Operations Management with over 12 years of experience in shipping and logistics. Expertise in process mapping, business continuity planning, and manpower management. Proven track record in vessel rerouting and cost-saving initiatives, enhancing operational efficiency. Skilled in data management and delivering effective supply chain solutions.
Overview
14
14
years of professional experience
Work History
Senior Manager Operations
Tata Consultancy Services (Client - GENERAL ELECTRIC VERNOVA)
PUNE
02.2025 - Current
Managed daily operations for GE VERNOVA projects, import, export shipments, and ensuring compliance with established standards.
Team Handling, Rates negotiation and contract filing.
SOP creation and process mapping.
Coordinated cross-functional teams to streamline processes and boost productivity.
Oversaw resource allocation, optimizing workflow to meet project deadlines.
Developed operational protocols that enhanced efficiency and maintained quality control.
Trained staff in best practices and standard operating procedures across various tasks.
Analyzed process workflows to identify improvement areas and implemented necessary changes.
Resolved escalated issues involving customers, vendors, or employees effectively.
Conducted regular team meetings to discuss progress and identify improvement opportunities.
TEAM LEADER / Manager
ALLYN INTERNATIONAL (Client - BAKER HUGHES)
BANGALORE
08.2023 - 01.2025
Led cross-functional teams of 19 to improve project coordination and execution.
Developed ISO standard SOPs with detailed transactions and process mapping.
Managed exports across all modes of transport to ensure timely delivery.
Oversaw operational turnaround times and addressed escalations effectively.
Conducted performance reviews, driving continuous improvements across teams.
Trained and audited team performance to enhance productivity.
Coordinated with internal procurement for targeted freight and value-added 3PL services.
Presented monthly and quarterly performance reports to management for strategic decision-making.
Shipping Manager
IG INTERNATIONAL PVT LTD
08.2022 - 08.2023
Managing End to End Import and Export.
Freight Rates negotiations.
Contract filing.
Handling Sea and Air Cargo (LCL and FCL both).
Import and Export documentation verification and Issuing Invoice, Packing List to parties.
Working on SAP BI to update database with Purchase Order and Purchase Quotation with Closing Goods Receipt Note.
Finding New Suppliers and Buyers.
Controlling cost with getting the best freight in the Market with maximum free time for Sea Shipments.
Sea and Air Cargo Custom Clearance.
Custom Duty payment, DO release and getting Out of Charge.
Placing Fresh booking with Liners and Airlines.
Invoice Reconciliation.
Co-ordinating with Logistics, Warehouse Staff, CHA, forwarders and Main Liners.
Handling All Dispute cases.
Filing Insurance for the different Cargo - Import and Export both.
Creating and Authorizing Bonds and Legal documents.
Creating SOP and Guiding Team.
Senior Operation Executive
CMA CGM Global Service Centre
06.2017 - 08.2022
Scrutiny of the tugs and pilots used for each vessel.
Working on the Voyage schedules and Global Routes.
Identifying Transhipment containers and updating the same in system.
Remarking all the activities made by the cranes on each vessel.
Logging the activities undertaken during shifts by each gang for loading, discharging and restowing the containers.
Handling Port Authority Activities like vessel arrival departure with total containers loaded and discharged by CMA CGM and other operators.
Monitoring the Cost involved by the terminal for each vessel and resolving disputes in invoices.
Working in close contact with Ship manager and Terminal Authorities of appropriate tracking of containers and other cargo on the vessel.
Periodic checking of discharged and load reefer, DG, OOG cargoes.
Updating of bunker details like Fresh water, fuel in system as verifying with Terminal.
Updating of Break bulk cargo and Time involved for the operations.
Monitoring the Overtime of Gangs and delays during the operations.
Sr. Associate
MAERSK Global Service Centre
05.2014 - 01.2017
Working with the Terminal and Agency team for vessels sailing from South Africa Region to all the locations.
Looking after Vessel Sailing and container loading.
Managing the contingency for vessel berthing, vessel phase out, engine failure, many more by transferring the containers to the next feasible vessel/route to reach its destination on time.
Allocation of new accounts to the respective teams for initiating reconciliation.
Reconciliation between Shipments and Load list as per vessel sailing.
Updating and Amending of Navis system (Used by South African Government).
Preparation of Spreadsheet for closing the precise task as Pre and Post vessel Sailing.
Work on the SAB-BI for extracting the various sailing and tracking reports.
Cross-checking of the Container loading as per its schedule.
Communication with client on various issues & deliverables.
Service contract creation, updating and Pricing the shipment manually as per Contract.
To attend the queries / complaints and to ensure prompt response of the same.
Prepare various data reports on daily as well as monthly basis.
Checking the status of the containers and providing detentions/demurrages to customer.
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
Handling the E - Amendment process individually for entire Safmarine.
Keeping the track in Access database for the amendments which are sent by customers and check if all the amendments are processed correctly as well as work on the manual amendments.
Associate
Hapag Lloyd
02.2012 - 05.2014
Preparation of Bills of Lading.
Manual as well EDI documentation filing.
Rates Updating.
Preparation of Delivery Orders and issuing to customer.
Sending pre and post notifications to customer on their shipments.
Indexing of Shipping Instruction.
Education
Bachelor of Commerce -
Master's degree in Foreign Trade and Operations Management -
Procurement and Logistics Certificate -
Skills
Process mapping and implementation
Business continuity planning
Workforce management
Vessel rerouting strategies
Cost reduction techniques
Data management solutions
Supply chain optimization
Microsoft Office proficiency
SAP BI and OTM
Advanced Excel skills
Access database management
NAVIS logistics software
RKEM system knowledge
CODS application proficiency
MDWS data systems
MEPC compliance knowledge
MARS operational systems
MACS3 software skills
Salesforce CRM expertise
Systems Trained
OTM
NAVIS
RKEM
CODS
SAP BI
MDWS
MEPC
MARS
MACS3
SALESFORCE
Accomplishments
Awarded for Propeller certification in CMA CGM for achieving appreciation from clients and streamlining processes with multiple nominations.
Awarded the Extra Mile certificate twice for excellent performance at MAERSK.
Nominated for monthly awards for inputting 150 bookings in 8 hours, whereas the target given was 35-40 bookings at Hapag Lloyd.
Participated in various activities held in the organization.
Professional Exposure
Vessel Contingency
NAVIS updation
Service Contract Creation
Vessel Reconciliation
Detention and Demurrage management
Delivery Order Release
Personal Information
Date of Birth: 02/13/90
Gender: Male
Nationality: Indian
Marital Status: Married
Hobbies and Interests
Playing football
Cricket
Languages Known
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Marathi
Advanced (C1)
C1
Timeline
Senior Manager Operations
Tata Consultancy Services (Client - GENERAL ELECTRIC VERNOVA)
02.2025 - Current
TEAM LEADER / Manager
ALLYN INTERNATIONAL (Client - BAKER HUGHES)
08.2023 - 01.2025
Shipping Manager
IG INTERNATIONAL PVT LTD
08.2022 - 08.2023
Senior Operation Executive
CMA CGM Global Service Centre
06.2017 - 08.2022
Sr. Associate
MAERSK Global Service Centre
05.2014 - 01.2017
Associate
Hapag Lloyd
02.2012 - 05.2014
Bachelor of Commerce -
Master's degree in Foreign Trade and Operations Management -
Senior Manager Operations at Alberta Investment Management Corporation (AIMCo)Senior Manager Operations at Alberta Investment Management Corporation (AIMCo)