Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Worked diligently to increase the sales of Gate Management and Accounting Software to the societies.
Acquiring societies and monitoring with Key Account Manager till the deployment process is done.
Monitoring day to day activities of sales executives who are responsible for leads collection.
Completing desired daily/weekly/monthly targets in terms of mapping and society acquisition.
Helped company to increase brand visibility. Acquired around 40 societies in Bangalore which is nearly 10% of total acquisitions by the company during my tenure.
Client Retention and Satisfaction
Escalation Handling
Excel
Brand Management
Strategic planning