Navneet Bajaj

I'm in charge of leading the team of 27 employees and 5 ATLs in this situation. Where I look over the projects for 8 clients, where we are working on Auth,E&B,Referrals,maintaining Medical Records, submitting Lab orders via online portals, and handling basic rejections for our Clients With 98 percent accuracy, we are working from beginning to end for our doctor here. I handle client calls, transition new clients and projects, also keep track of the cost sheet on a monthly, quarterly, half-yearly, and annual basis. My fundamental SLAs are to maintain Attendance, Quality, and Productivity in accordance with process requirements. additionally carry out coaching in accordance with upgrades, which are sent out twice or occasionally three times every month.

• Managed a team of ten to fifteen people involved in the US Medi-claim procedure.
• Working cross-functionally with Internal Stake holders to identify improvement opportunities and implement successful changes
• Create training schedules and guidelines and provide training to new employees and patient service.
• Supported teams in continuous delivery of quality products.
• Communicated with insurance providers to resolve denied claims and resubmitted.
• Managed billing calendar and scheduled claims for payments.
• Delivered timely and accurate charge submissions.

• Assisted the Team Leader in overseeing daily operations and managing a team of [number] employees.
• Trained new team members on company policies, procedures, and job responsibilities.
• Monitored team performance and provided feedback to improve productivity and quality of work.
• Collaborated with team members to identify process improvements and implemented effective solutions.
• Assumed leadership responsibilities in the absence of the Team Leader.

• Here I am working upon denials for the U.S hospitals and physician, we need to check contracts, eligibility, claim status, follow-ups with the insurance / patient, so that we can collect maximum payments for the hospitals.
• Gathered information from multiple sources to simplify billing and organize accounts.
• Liaised between patients, insurance companies and billing office.
• Filed and updated patient information and medical records.