Navneet Bhardwaj
Banquet Manager
Samastipur
Summary
Experienced and motivated Food & Beverage professional with 10+ years in hospitality management, specializing in banquet operations, team leadership, and service excellence. Strong background in managing large teams, coordinating high-profile events, and implementing operational strategies that enhance guest satisfaction and business performance.
Overview
3
3
Languages
12
12
years of professional experience
Work History
Banquet Manager
Ananta Spa & Resort
10.2025 - Current
- Managing complete banquet Operations including weddings, conferences, social events, and corporate functions.
- Hired, trained, and scheduled staff to ensure optimal coverage, and seamless event operations.
- Anticipated guest needs and delivered exceptional service, enhancing overall guest satisfaction during events.
Asst. Banquet Manager
Ananta Spa & Resort
11.2024 - 10.2025
- Managed inventory, procurement, and staff training to support operational objectives, and maintain high service standards.
- Motivated staff to perform at peak efficiency and quality.
- Monitoring food quality, hygiene standards, and SOPs.
Assistant Manager
The Ananta Resort & Spa
10.2023 - 11.2024
- Supervised daily operations to ensure performance, quality, and service standards were consistently met.
- Cultivated strong relationships with staff, enhancing team cohesion, and morale.
Asst. Banquet Manager
The Fern Resort & Spa
04.2023 - 10.2023
- Ensured timely and high-quality food delivery at high-volume events, enhancing guest satisfaction.
- Coordinated staff schedules to maintain optimal coverage for all shifts, supporting smooth event operations.
- Managed event setup and breakdown, adhering to strict timelines, and maintaining the highest standards of cleanliness.
Food & Beverage Executive
The Fern Resort & Spa
03.2022 - 04.2023
- Address client feedback and resolve on-site issues to maintain high hospitality standards.
- Create staff rosters based on the upcoming event scale to control labor costs.
Food & Beverage Executive
Lithosphere by Upper Crust
07.2021 - 03.2022
- Built long-term client relationships by consistently delivering high-quality products and services, leading to increased customer loyalty.
Captain - Sr. Captain
The Fern Residency
10.2019 - 03.2021
- Supervised daily food and beverage operations, ensuring seamless service delivery and guest satisfaction.
- Assisted in maintaining operational records and preparing inventory requisitions.
Sr. Steward - Tr. Captain
Della Adventure & Resort
06.2015 - 10.2019
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Provided personalized service to VIP guests, anticipating their needs and exceeding expectations for memorable events.
Guest Service Associate
Sarovar Portico
01.2014 - 05.2015
- Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
- Welcomed and acknowledged guests with a smile, eye contact, and a friendly verbal greeting using the guest's name, boosting overall guest satisfaction.
Education
Bachelor in Hospitality Management - Hospitality Management
West Bengal University of Technology
Durgapur, India 04.2001 -
Skills
Banquet Operations Management
Event planning & Coordination
Team leadership
Inventory & Cost Control
Staff training
Problem solving & Communication
PROFESSIONAL TRAINING
Industrial Training: The Resort Madh Marve, Mumbai (Oct 2010 - March 2011)
KEY RESPONSIBILITIES & ACHIEVEMENTS
- Successfully managed high-profile destination weddings and events with 1000+ guests.
- Improved guest satisfaction through effective team coordination and service standards.
- Reduced operational delays by implementing better manpower planning.
- Managed production & operational data, reviewed issues such as wastage and maintained inventory records.
Timeline
Banquet Manager
Ananta Spa & Resort
10.2025 - Current
Asst. Banquet Manager
Ananta Spa & Resort
11.2024 - 10.2025
Assistant Manager
The Ananta Resort & Spa
10.2023 - 11.2024
Asst. Banquet Manager
The Fern Resort & Spa
04.2023 - 10.2023
Food & Beverage Executive
The Fern Resort & Spa
03.2022 - 04.2023
Food & Beverage Executive
Lithosphere by Upper Crust
07.2021 - 03.2022
Captain - Sr. Captain
The Fern Residency
10.2019 - 03.2021
Sr. Steward - Tr. Captain
Della Adventure & Resort
06.2015 - 10.2019
Guest Service Associate
Sarovar Portico
01.2014 - 05.2015
Bachelor in Hospitality Management - Hospitality Management
West Bengal University of Technology
04.2001 -