NAVNEET KUMAR
Delhi
Summary
Results-driven Food Service Supervisor with 7+ years of experience in restaurant and hospitality operations, including hands-on supervisory experience in Canada. Skilled in staff supervision, scheduling, and training, with a strong focus on customer service excellence, food safety compliance, and cost control. Proven ability to lead diverse teams, streamline operations, and maintain high service standards in fast-paced environments. Adept at resolving customer concerns, managing inventories, and ensuring smooth day-to-day restaurant operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
FOOD SERVICE SUPERVISOR
Denny's
Greater Napanee, Ontario
10.2022 - 12.2024
- Supervised, coordinated, and scheduled the activities of food service staff.
- Ensured high standards of customer service, food quality, and safety compliance.
- Trained and guided staff on food preparation, service standards, and hygiene.
- Managed inventory, ordered supplies, and monitored cost control measures.
- Resolved customer complaints and maintained smooth daily restaurant operations.
ASSISTANT RESTAURANT MANAGER
Essex Farms Pvt. Ltd
Delhi
04.2021 - 05.2022
- Assisted in planning, organizing, and supervising banquet events and restaurant operations.
- Coordinated with chefs, service staff, and vendors to ensure timely execution of functions.
- Handled guest inquiries, resolved service issues, and ensured a high standard of customer satisfaction.
- Monitored staff performance, scheduled shifts, and ensured compliance with hygiene and safety standards.
FOOD & BEVERAGE SUPERVISOR
Radisson Hotel Group
Goa
11.2018 - 09.2019
- Supervised daily food and beverage operations, ensuring high service standards and guest satisfaction.
- Trained, scheduled, and monitored staff to maintain efficiency and quality service.
- Coordinated with kitchen and bar teams to ensure smooth and timely service during operations and events.
- Ensured compliance with hotel policies, hygiene, safety, and quality control standards.
FOOD & BEVERAGE SUPERVISOR
Hard Rock Hotel Goa
Goa
05.2017 - 08.2017
- Supervised and coordinated daily food & beverage operations to deliver exceptional guest experiences.
- Trained, mentored, and scheduled staff to maintain service quality and efficiency.
- Collaborated with kitchen and bar teams to ensure smooth service during peak hours and events.
- Enforced hotel standards, hygiene, and safety regulations in all F&B outlets.
CAPTAIN WAITER
Marriott International
New Delhi
04.2014 - 04.2017
- Supervised and guided service staff to ensure smooth food and beverage operations.
- Welcomed guests, took orders, and ensured high standards of customer service.
- Coordinated with kitchen and bar teams for timely and accurate order delivery.
- Ensured compliance with hygiene, safety, and quality standards in service areas.
Education
Bachelor of Science - Hospitality & Hotel Administration
Institute Of Hotel Management & Catering Technology
Delhi01.2008
Diploma - French language
Alliance De Francaise
DelhiSkills
- Staff Supervision & Scheduling
- Customer Service Excellence
- Food Safety & Sanitation Compliance
- Inventory Management & Cost Control
- Training & Team Development
- Conflict Resolution & Problem Solving
- Time Management & Multitasking
- Quality Assurance & Standards Enforcement
PERSONAL DETAILS
- Date of Birth: 19/06/1987
- Gender: Male
- Nationality: Indian
Certification
- IELTS - Overall Band Score - 8.0
Languages
Hindi
First Language
English
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
FOOD SERVICE SUPERVISOR
Denny's
10.2022 - 12.2024
ASSISTANT RESTAURANT MANAGER
Essex Farms Pvt. Ltd
04.2021 - 05.2022
FOOD & BEVERAGE SUPERVISOR
Radisson Hotel Group
11.2018 - 09.2019
FOOD & BEVERAGE SUPERVISOR
Hard Rock Hotel Goa
05.2017 - 08.2017
CAPTAIN WAITER
Marriott International
04.2014 - 04.2017
Bachelor of Science - Hospitality & Hotel Administration
Institute Of Hotel Management & Catering Technology
Diploma - French language
Alliance De Francaise
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