Summary
Overview
Work History
Education
Skills
PERSONAL DETAILS
Certification
Languages
References
Timeline
Generic
NAVNEET KUMAR

NAVNEET KUMAR

Delhi

Summary

Results-driven Food Service Supervisor with 7+ years of experience in restaurant and hospitality operations, including hands-on supervisory experience in Canada. Skilled in staff supervision, scheduling, and training, with a strong focus on customer service excellence, food safety compliance, and cost control. Proven ability to lead diverse teams, streamline operations, and maintain high service standards in fast-paced environments. Adept at resolving customer concerns, managing inventories, and ensuring smooth day-to-day restaurant operations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

FOOD SERVICE SUPERVISOR

Denny's
Greater Napanee, Ontario
10.2022 - 12.2024
  • Supervised, coordinated, and scheduled the activities of food service staff.
  • Ensured high standards of customer service, food quality, and safety compliance.
  • Trained and guided staff on food preparation, service standards, and hygiene.
  • Managed inventory, ordered supplies, and monitored cost control measures.
  • Resolved customer complaints and maintained smooth daily restaurant operations.

ASSISTANT RESTAURANT MANAGER

Essex Farms Pvt. Ltd
Delhi
04.2021 - 05.2022
  • Assisted in planning, organizing, and supervising banquet events and restaurant operations.
  • Coordinated with chefs, service staff, and vendors to ensure timely execution of functions.
  • Handled guest inquiries, resolved service issues, and ensured a high standard of customer satisfaction.
  • Monitored staff performance, scheduled shifts, and ensured compliance with hygiene and safety standards.

FOOD & BEVERAGE SUPERVISOR

Radisson Hotel Group
Goa
11.2018 - 09.2019
  • Supervised daily food and beverage operations, ensuring high service standards and guest satisfaction.
  • Trained, scheduled, and monitored staff to maintain efficiency and quality service.
  • Coordinated with kitchen and bar teams to ensure smooth and timely service during operations and events.
  • Ensured compliance with hotel policies, hygiene, safety, and quality control standards.

FOOD & BEVERAGE SUPERVISOR

Hard Rock Hotel Goa
Goa
05.2017 - 08.2017
  • Supervised and coordinated daily food & beverage operations to deliver exceptional guest experiences.
  • Trained, mentored, and scheduled staff to maintain service quality and efficiency.
  • Collaborated with kitchen and bar teams to ensure smooth service during peak hours and events.
  • Enforced hotel standards, hygiene, and safety regulations in all F&B outlets.

CAPTAIN WAITER

Marriott International
New Delhi
04.2014 - 04.2017
  • Supervised and guided service staff to ensure smooth food and beverage operations.
  • Welcomed guests, took orders, and ensured high standards of customer service.
  • Coordinated with kitchen and bar teams for timely and accurate order delivery.
  • Ensured compliance with hygiene, safety, and quality standards in service areas.

Education

Bachelor of Science - Hospitality & Hotel Administration

Institute Of Hotel Management & Catering Technology
Delhi
01.2008

Diploma - French language

Alliance De Francaise
Delhi

Skills

  • Staff Supervision & Scheduling
  • Customer Service Excellence
  • Food Safety & Sanitation Compliance
  • Inventory Management & Cost Control
  • Training & Team Development
  • Conflict Resolution & Problem Solving
  • Time Management & Multitasking
  • Quality Assurance & Standards Enforcement

PERSONAL DETAILS

  • Date of Birth: 19/06/1987
  • Gender: Male
  • Nationality: Indian

Certification

  • IELTS - Overall Band Score - 8.0

Languages

Hindi
First Language
English
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

FOOD SERVICE SUPERVISOR

Denny's
10.2022 - 12.2024

ASSISTANT RESTAURANT MANAGER

Essex Farms Pvt. Ltd
04.2021 - 05.2022

FOOD & BEVERAGE SUPERVISOR

Radisson Hotel Group
11.2018 - 09.2019

FOOD & BEVERAGE SUPERVISOR

Hard Rock Hotel Goa
05.2017 - 08.2017

CAPTAIN WAITER

Marriott International
04.2014 - 04.2017

Bachelor of Science - Hospitality & Hotel Administration

Institute Of Hotel Management & Catering Technology

Diploma - French language

Alliance De Francaise
NAVNEET KUMAR