Navneet Rao

•Managed high-volume inbound and outbound sales calls, driving customer acquisition and revenue growth.Managed high-volume inbound and outbound sales calls, driving customer acquisition and revenue growth.
•Conducted needs analysis and consultative selling, identifying cross-selling and upselling opportunities.
•Exceeded personal and team sales targets, improving conversion rates, and customer lifetime value (CLV).
•Delivered customer-centric solutions, using data-driven insights and decision-support tools to optimize the customer journey.
•Handled escalations and complex customer complaints, ensuring timely resolution, and increased customer retention.

•Led B2B & B2C sales efforts for SaaS solutions, translating technical product features into business benefits for clients.

•Developed and maintained a sales pipeline, identifying high-value prospects and closing deals.

•Delivered product demonstrations and solution-based sales strategies, addressing client interest points effectively.

•Achieved and surpassed monthly and quarterly sales targets, contributing to overall business growth.

•Investigate new items and make recommendations for selling products and services.

•Achieved and surpassed monthly and quarterly sales targets, contributing to overall business growth.

•Planning and selling international transportation, accommodations, insurance, and other travel services globally

•Cooperating with clients and customers to determine their needs and advising them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations

•Expertise in Reservations, Ticketing, Fares, Routings, Client handling, e-ticketing, PNR Creation, Visa Regulations, Traveling insurance

•Demonstrating the technical features and benefits of our products and services.

•Sourced and prospected new clients, identifying key decision-makers, and presenting tailored solutions.
• Delivered technical sales presentations, highlighting product features, benefits, and ROI.
•Handled customer queries and technical troubleshooting, ensuring a seamless sales-to-support transition.

•Strengthened customer engagement & post-sales support, enhancing satisfaction and long-term partnerships.