Navneet Sambhav

• Vendor acquisition for warehouse onboarding & GST initiation for WaaS Process.
• Looking after the Sales, Order Growth, First Order Processing through WaaS.
• Create purchase order through ASN Flow (Increff), including stock transfer note (STN)
and Goods Receive Note (GRN).
• Sharing the inventory list with the seller for warehouse.
• Seller retention and resolving their problems regarding WaaS.
• Checking the WOW performance report of KAM & orders reports on seller level.

• Develop trusting relationship with the sellers.
• Managing the seller account & vendor onboarding, also helping in product listing.
• Looking after the Sales/Promotions, Inventory management forsellers.
• Analyzing the data and sharing the seller performance report.
• Handling the Price Engine tool (price updation) during the sale periods.
• Sharing the seller performance report based on orders and helping in the
payments/GST reports.

• Create an inspiring team environment with an open communication culture
• Set clearteam goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members

• Monitoring and co-coordinating with the Loan Mangers/Sale Manager on field services.
• Planning and resolving the real time issue which arises in the completion of
thetransaction.
• Data presentation and projection and getting the comparison report WOW and
MTDbasis.

• Managed escalations involving social media and CEO communications effectively.
• Monitored logistics operations with 3PL to ensure seamless field service coordination.
• Resolved seller queries via email using Freshdesk, enhancing support response efficiency.
• Shared daily agent performance reports to track productivity metrics.
• Maintained accurate financial records and processed payments for supplier accounts.
• Addressed return-related issues for vendors to uphold service standards.
• Supported multiple activities and provided team assistance to boost overall performance.