NAVNEET SINGH
Banking And Finance
Delhi
Summary
Dynamic Financial and Banking Analyst with a proven track record at Genpact Headstrong Capital Markets, enhancing revenue through targeted marketing and credit assessments. Skilled in Salesforce customization and team leadership. I foster collaboration and drive performance improvements, ensuring optimal service delivery and risk management in fast-paced environments.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Financial and Banking Analyst
Genpact Headstrong Capital Markets
10.2023 - Current
- Boosted revenue generation with targeted marketing initiatives for banking products and services.
- Facilitated knowledge sharing among team members through regular training sessions and workshops focused on current industry trends and best practices in banking risk and product services.
- Reduced risk exposure for the bank by conducting thorough credit assessments and maintaining strict adherence to lending guidelines.
- Reduced manual workload by integrating third-party applications with Salesforce platform.
- Customized business requirements to Salesforce features, ensuring optimal utilization of the platform’s capabilities.
Senior Customer Care Supervisor
Ienergizer
10.2021 - 12.2022
- Monitored customer feedback to identify areas of improvement in customer experience.
- Led bi weekly meetings with the team, discussing performance metrics and setting personal development goals.
- Developed and implemented training programs for staff, improving overall performance and productivity.
- Implemented quality assurance measures to maintain consistency in service delivery across the team.
Education
Bachelor of Computer Applications - Computer Applications Development
Swami Vivekanand Subharti University
Subhartipuram, NH-58Skills
- Credit analysis
- Valuation techniques
- Technical analysis
- Lightning experience
- Financial planning
- MS office suite
- Project management
- Advanced computer skills
- Report preparation
Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Resolved product issue through consumer testing.
- No leaves taken in past 3 years with 100% Record
Timeline
Financial and Banking Analyst
Genpact Headstrong Capital Markets
10.2023 - Current
Senior Customer Care Supervisor
Ienergizer
10.2021 - 12.2022
Bachelor of Computer Applications - Computer Applications Development
Swami Vivekanand Subharti University
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