Navneet Srivastava
Gurugram
Summary
Banking Operations Professional Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Manager – Global Market Operation & Middle Office
BA Continuum India Pvt Ltd
01.2013 - Current
- Primarily looking after: Trade booking and enrichment includes imparting training to Client and Client Service groups on trade file preparation and uploading in portal, to minimize manual intervention
- Monitor trade processing exception queues and work with Client, Client Support group, External and internal counterparties and other key stakeholders to resolve issues in timely manner to avoid settlement failures.
- Performing reconciliation checks to ensure that integrity of data feeds into Prime brokerage systems.
- Matching and pre-matching and settlement of equity trades.
- Depot Management, Client position management and exception handling to manage Buy-in risks
- Investigating and identifying root cause for settlement related breaks while undertaking reconciliations and ensuring timely resolution of breaks
- Identifying, researching, and acting on failing trades, to improve process-efficiency
- Managing client queries by responding to them in easy to decipher manner without diluting accuracy of information
- Preparing and presenting daily volumes, fails report, high risk failing and aged trades to management, ensuring pre-emptive steps are taken to manage cost of fails
- Cross-trained existing employees to maximize team agility and performance.
- Undertaking user acceptance testing for various applications and user interfaces
- Designing process flow between varied teams to enhance synergy
- Working constructively on projects to make process lean and enhance overall capacity
- Ensuring tasks are completed by team regularly, any deviation from expected results from team to be investigated and mitigated
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Undertaking SOP designing and timely updates for audit and control purposes
- Preparing and presenting Prime Brokerage APAC Operations deck to Senior Management teams
- Identifying critical process for Business Continuity situation, cross training associates in recovery location and conducting BCP dry run for region.
Assistant Manager-Field Operations & Customer Service
ING Vysya Life Insurance Co Ltd
05.2012 - 12.2012
- Successfully: Managed operations team of 8 people spread across 5 locations and 7 branches
- Ensured adherence to laid down process by team of NB processing, Advisor Dockets, Policy servicing, Claims, Complaint handling and Renewal calling
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
Team Leader – Rural Development Project (Micro Financing/Self Help Group Formation)
Yuwa Shakti Bihar
10.2010 - 04.2012
- Oversaw development and execution of project deliverables, lead project planning, budgeting, action plans and monitoring processes
- Employed resourcefulness in project design, implementation, and monitoring
- Handled trouble shooting project problems
- Identify and implement creative solutions
- Provided orientation and training to stakeholders on cost-effective management
- Managed financial control, prepared, and analyzed budgets, and made recommendations on budget expenditures.
Process Executive
Deutsche Bank Operations International Pvt Ltd
05.2010 - 08.2010
- Executed, trade settlements worth approximate value US $ 20 million daily
- Processed Payments, focus on reducing costs, improving quality & timely completion
- Issue Resolution, investigating failing trades, coordinating amongst cross functional teams
- Liaised with counterparties, middle office, traders and custodian for settlements or discrepancies on trades and payments.
Branch In Charge-Operations
Bharti-AXA Life Insurance Co Ltd
08.2007 - 05.2010
Executive-Channel Operations
Bharti-AXA Life Insurance Co Ltd
Executive (NSE-Operations)
Insight Share Brokers (P) Ltd.
Education
PGDBM (Finance and Marketing) -
Indian Business Academy
Bangalore, Karnataka01.2007
Bachelor of Science -
CSJMU
Kanpur01.2001
AISSCE -
CBSE
Kanpur01.1996
AISSE -
CBSE
Kanpur01.1994
Skills
- Product and service knowledge
- Operations Management
- Project management abilities
- Team Leadership
- Problem Resolution
- Documentation And Reporting
- Training and Development
- Idea Development and Brainstorming
- Process Improvement
Career Path
- BA Continuum India Pvt Ltd, Gurgaon, Haryana, Manager – Global Market Operation & Middle Office, 01/13
- ING Vysya Life Insurance Co Ltd, Ghaziabad, Uttar Pradesh, Assistant Manager-Field Operations & Customer Service, 05/12, 12/12
- Yuwa Shakti Bihar, Patna, Bihar, Team Leader – Rural Development Project (Micro Financing/Self Help Group Formation), 10/10, 04/12
- Deutsche Bank Operations International Pvt Ltd, Mumbai, Maharashtra, Process Executive, 05/10, 08/10
- Bharti-AXA Life Insurance Co Ltd, Kanpur, Uttar Pradesh, Branch In Charge-Operations, 04/09, 05/10
- Insight Share Brokers (P) Ltd., Kanpur, Uttar Pradesh, Executive (NSE-Operations), 02/03, 12/03
Personal Information
Date of Birth: 06/08/79
Timeline
Manager – Global Market Operation & Middle Office
BA Continuum India Pvt Ltd
01.2013 - Current
Assistant Manager-Field Operations & Customer Service
ING Vysya Life Insurance Co Ltd
05.2012 - 12.2012
Team Leader – Rural Development Project (Micro Financing/Self Help Group Formation)
Yuwa Shakti Bihar
10.2010 - 04.2012
Process Executive
Deutsche Bank Operations International Pvt Ltd
05.2010 - 08.2010
Branch In Charge-Operations
Bharti-AXA Life Insurance Co Ltd
08.2007 - 05.2010
Executive-Channel Operations
Bharti-AXA Life Insurance Co Ltd
Executive (NSE-Operations)
Insight Share Brokers (P) Ltd.
PGDBM (Finance and Marketing) -
Indian Business Academy
Bachelor of Science -
CSJMU
AISSCE -
CBSE
AISSE -
CBSE
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