Navratna Bupharia
Data Analyst
Jaipur
Summary
To pursue a challenging career with a progressive organization, where I can enhance my skills in conjunction with company’s goal.
Professional in operational management with track record of driving efficient processes and optimizing performance. Adept at implementing strategies that align with organizational goals and fostering collaborative work environments. Known for adaptability and reliability in dynamic settings, ensuring seamless team operations and goal achievement.
Overview
16
16
years of professional experience
1
1
Language
Work History
Call Center Executive & MIS Airtel Rajasthan
Tele performance (CRM Services Pvt. LTD.)
04.2010 - 08.2011
- Joined Tele performance as a CCE in April’2010, with dedicated passion towards the work & Performance, I got Promoted as a Training Assistant within 7 months. Then I Promoted as a MCA in Aug’2011 with dedicated passion towards the work & Performance, I got promoted as a MIS.
Sr. MIS Executive
Girnar software Pvt. LTD.
12.2013
- Joined Girnar software as a Sr. MIS in Dec’2013 & I got good Appraisals & Appreciation in this organization. I got 2 times Girnar extra mile Award.
Lead-MIS
Dewan (Skyway) Solutions
07.2016
- Joined Dewan Solutions as a Lead MIS in July’2016 & I got good Appreciation from Clients & managers Side in this organization. I got Best Employee of the Month Award.
Officer (Lead-MIS)-Fleet Department
108-GVK Emergency Management.
02.2017
- Joined 108 GVK EMRI as Associate Partner in Feb’2017 and tacking care of all the billing related work of company vendor’s & Handling MIS Reports & work. Timely share all dashboard to the Head office with correct details.
Sr. MIS
Mattsenkumar.LLC
01.2021 - 04.2024
- I joined MK in Jan’21 to Apr’24 and handling all client related works from Jaipur Location.
- Key Responsibilities
- Handling the MIS related works.
- Coordinate with clients for real time issues on the floor, Escalating on same time.
- Real time coaching & monitoring to the agents & providing the status for the same.
- Have independently managed and delivered all MCA and MIS related management activities.
- Handling MIS requirements and fine tune current reports
- Good Decision points for senior management based on MIS.
- Very passionate about work.
- Very good team Player and good interpersonal skills.
- Manage performance and lead my employer to a great performance.
- Open to work in rotational shifts as per business requirement.
Deputy Manager- Telesales
Aavas Financiers limited
04.2024 - Current
- Currently I worked with Aavas from Apr’24 and handling all Telesales related MIS works from Jaipur Head Office.
- Handling the MIS related works.
- Coordinate with higer Authorities for real time issues on the floor, Escalating on same time.
- Real time Reports, dashboard making & providing the status for the same.
- Have independently managed and delivered all MCA and MIS related management activities.
- Handling MIS requirements and fine tune current reports
Education
BA -
Jayoti Vidyapeeth women's university
12th - undefined
Rajasthan Education Board
10th - undefined
Rajasthan Education Board
Skills
Work coordination
Team collaboration
Report writing
Emergency response coordination
Strategic planning
Cultural awareness
Investigation leadership
Report preparation
Innovation and creativity
Time management
Problem-solving abilities
Decision-making
Organizational skills
Effective communication
Self motivation
Analytical thinking
Analytical skills
Process analysis
Interests
Playing Cricket, Traveling, Listening Music & Dance
Timeline
Deputy Manager- Telesales
Aavas Financiers limited
04.2024 - Current
Sr. MIS
Mattsenkumar.LLC
01.2021 - 04.2024
Officer (Lead-MIS)-Fleet Department
108-GVK Emergency Management.
02.2017
Lead-MIS
Dewan (Skyway) Solutions
07.2016
Sr. MIS Executive
Girnar software Pvt. LTD.
12.2013
Call Center Executive & MIS Airtel Rajasthan
Tele performance (CRM Services Pvt. LTD.)
04.2010 - 08.2011
12th - undefined
Rajasthan Education Board
10th - undefined
Rajasthan Education Board
BA -
Jayoti Vidyapeeth women's university