Navya Andiboina

• Flood Zone Determination – When a mortgage application is processed, the property is checked against official flood hazard maps to determine whether it is located in a Special Flood Hazard Area (SFHA).
• Insurance Requirement – If the property is in an SFHA and regulations require it, the borrower must obtain flood insurance before the mortgage can close. The policy must meet the lender's minimum coverage requirements.
• Proof of Coverage – The borrower provides the flood insurance policy or declaration page to JPMorgan Chase for verification before loan approval or closing.
• Ongoing Monitoring – During the life of the loan, JPMorgan Chase monitors whether the required flood insurance remains active. If coverage lapses or becomes insufficient, the borrower is notified to obtain or renew coverage.
• Force-Placed Insurance (if needed) – If the borrower does not maintain the required flood insurance after notice, the lender may purchase flood insurance on the borrower's behalf (called force-placed insurance) and charge the borrower for the cost.
• Conducted detailed due diligence on customer profiles and collateral assets to ensure compliance with FEMA regulatory standards.
• Collaborated with cross-functional teams to implement process improvements in compliance tracking, regulatory reporting, and operational efficiency.

Insurance Monitoring:

• Compare policies against JPMorgan's insurance requirements and borrower-provided policy.
• Update verified insurance details in tool to maintain compliance.
• Ensure 100% adherence to process-related policies, guidelines, and controls.
• Pay attention to detail to ensure all documents are processed correctly.
• Identified and recommended changes to processes that enhanced overall productivity and efficiency.

• Prepared and submitted expense reports on behalf of team members.
• The operated register handled cash and processed credit card transactions.
• Generated proforma invoices and prepared AGR reports, issued invoices and receipts, processed payments, and completed bank reconciliation statements and GST filing to ensure accurate financial documentation.
• Sent daily reports to collection team and reporting head to facilitate timely follow-up on outstanding payments.
• Updated TDS reports in Tally. ERP 9 to maintain compliance with tax regulations.