Navya Gurrapu

• Collaborate with analysts to produce engaging, clear written analysis and content for clients.
• Develop, design, maintain and enhance print materials in the form of product tip sheets.
• Communicating effectively with analysts regarding any questions of fact, data calculations or other clarifications to ensure quality of content.

• Managed team of 6 employees.
• Collaborated in implementing “PD Tracker” to track process related errors, which resulted in 50% increase in quality.
• Developed and implemented quality processes and standard operating procedures by introducing metrics and documentation.
• Effectively implemented and communicated daily workflows procedures to fellow team members and stakeholders, resulting in a 30% increase in productivity.
• Consistently Improved KPI’s by evolving Quality Assurance system to better identify, measure, and improve opportunities in processes, tools, and training.
• Identifying, comparing, and resolving data quality problems by evaluating large dataset for Quality and Accuracy.
• Determining root cause for data quality errors and make recommendations for long-term solutions.
• Analyzed, queried, and manipulated data according to defined business rules and procedures

LEADERSHIP EXPERIENCE / Projects

Time Lapse

With the emphasis on both Print and ProView copies being sold as a bundle team will have to prioritize online loads as soon as content is available.Time-lapse project will enable team to pinpoint the areas where loads could be stepped up on both Westlaw and ProView without any delays and make sure content is available before the date of sale

• Functioned as Data Analyst for our transformational project involved in developing metadata for more than 1200 products and analyzing data using Power BI on daily basis.
• Conducted core project management activities including facilitating meetings, interviewing stakeholders, documenting findings, creating stakeholder presentations.
• Developed and maintained end to end plans to manage project timeline, scope, deliverables, and resources.
• Coordinated overall project communications, risks, and issues resolution; anticipated and escalated when necessary.
• Worked on all phases and aspects of operating model re-design, such as data gathering, baselining, root cause analysis, future state design, and implementation (where necessary).
• Developed materials required to support future state execution (e.g., detailed process flow diagrams -where necessary).
• Worked with customers to understand needs and provide excellent service.