Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

NAVYA SOMESH

Bangalore

Summary

Dynamic Project Manager and Data Scientist with 9+ years of experience delivering impactful AI-driven solutions and leading high-impact analytics projects. Notable achievements include generating $500M in revenue for BKY with a 2.3% uplift in six months and successfully launching TRO with minimal errors. Skilled in deploying machine learning models for predictive analytics and customer retention, achieving up to a 30% churn reduction and a 25% boost in retention rates. Recognized for mentoring teams, driving organizational agility, and pioneering initiatives like Green AI and Cheddar CBA, which generated $650M in revenue.

Overview

9
9
years of professional experience

Work History

Data Science Manager

Axtria
05.2024 - Current
  • Managed recommendation engines for two major drugs (BKY and TRO) for Gilead, generating $500M revenue for BKY within 6 months.
  • Built the TRO recommendation engine from scratch, achieving minimal errors at the first go-live.
  • Cross-trained employees to enhance team agility and optimize performance.
  • Streamlined budgets, ensuring optimal resource allocation and business growth investments.
  • Mentored junior staff, fostering career development and leadership potential.
  • Reduced operational costs through comprehensive process improvements and resource management initiatives.
  • Led a team of data scientists in developing and implementing complex predictive models to drive strategic business decisions.
  • Outlined and implemented plans to meet operational targets.
  • Built agentic AI agents to manage dynamic medical Q&A workflows, enabling autonomous follow-ups, contextual understanding, personalized response delivery, and escalation to providers, improving patient support and care coordination.
  • Developed multimodal agentic AI agents for healthcare Q&A, capable of interpreting clinical text and medical images (e.g., X-rays, pathology scans) to deliver accurate, personalized answers and escalate findings to care teams when necessary.

Project Manager

EXL
06.2022 - 04.2024
  • Spearheaded the development of the Incremental Customer Lifetime Value (ICLV) recommendation engine, enhancing customer value through targeted recommendations.
  • Engineered a comprehensive ML Modeling interface, enabling autonomous data analysis and decision-making in adherence to Ethical AI principles, incorporating conversational interfaces like ChatGPT, and achieving an 80% client acceptance rate through effective visualizations.
  • Launched the Genesis project to pinpoint high internet penetration areas, assisting clients in establishing internet services and gaining a competitive advantage over existing providers.
  • Utilized Binary Classification Models to pinpoint and mitigate customer churn influenced by service changes, pricing, competition, and non-payment, resulting in a 30% reduction in churn rates Improved service, billing, and retention outreach by solving a meticulous classification problem to prioritize call queues, enhancing payment compliance and boosting retention by 25%.
  • Implemented predictive analysis and clustering techniques to identify customers likely to adopt new services, optimizing cross-sell opportunities.
  • Conducted fan segmentation using machine learning techniques such as K-means, CHART, and RFM models to tailor engagement strategies to diverse customer behaviors.
  • Developed image captioning solutions for digital content shared with customers, employing state-of-the-art models like InceptionV3, LSTM, visual attention, and Word2Vec.
  • Initiated a proof of concept for a language translator capable of converting video audio content into the user's preferred language, utilizing cutting-edge models like RAG.
  • Facilitated the deployment of large language models, leveraging magnetic and Fast Chat technologies for enhanced performance and user experience.

Associate Data Scientist

Common Wealth Bank Of Australia
09.2020 - 06.2022
  • Led a team of 9 in pioneering the Data Bias Mitigation project to detect and neutralize data biases, enhancing ethical AI practices.
  • Spearheaded the Green AI initiative, significantly reducing the environmental impact of AI by optimizing neural networks for lower energy consumption.
  • Engineered innovative algorithms to assess and minimize carbon emissions from machine learning models, promoting sustainable AI development.
  • Utilized Transfer Learning techniques to analyze and predict customer behaviors during natural disasters across Australia, improving crisis response strategies.
  • Created Cheddar CBA, a highly successful social media-based deal aggregator that personalized offers and generated $650M in revenue.
  • Developed and maintained the Regional Movers Index dashboard for the Australian government, providing crucial insights on demographic shifts and predictive modelling.

Junior Data Scientist

Great Lakes
04.2020 - 08.2020

Associate Data Scientist

ORACLE INDIA PVT LTD
01.2016 - 01.2019

Education

Postgraduate Diploma - Data Science

IIIT-B
01.2020

Master of Technology - undefined

Sri Jaya Chamarajendra College of Engineering
01.2017

Bachelor of Engineering - undefined

Global Academy of Technology
01.2015

Skills

  • Machine Learning & AI: Expertise in Predictive Modeling, Deep Learning (PyTorch, TensorFlow, Keras), NLP (BERT, GPT), Transfer Learning, Agentic AI , Multimodal AI Model
  • Data Analysis & Modeling: Skilled in Data Preprocessing, Dimensionality Reduction, Time Series Analysis, and building Classification, Regression, and Clustering Models
  • Big Data Technologies: Proficient in Hadoop, Apache Hive, Apache Spark, and cloud platforms (Google Cloud AI, Amazon SageMaker)
  • Database Management: Strong command of SQL, Relational Databases, and NoSQL for data querying and manipulation
  • Business Insight & Leadership: Proven experience in Project Management, Team Leadership, Business Problem Translation, and Model Deployment
  • Visualization & Communication: Expertise in Power BI, Tableau, and Matplotlib for data visualization and presenting actionable insights
  • Ethical AI & Frameworks: Committed to Ethical AI practices, ensuring transparency and fairness in all AI solutions

Accomplishments

  • BKY and TRO Drug Recommendation Engines (Gilead): Spearheaded the management of recommendation engines for BKY and TRO, driving $500M in revenue for BKY and enhancing patient-targeting precision.
  • Cheddar CBA Deal Aggregator (Commonwealth Bank of Australia): Led the development of Cheddar CBA, a social media-based deal aggregator, generating $650M in revenue by delivering personalized offers and enhancing customer engagement.
  • Incremental Customer Lifetime Value Engine (Comcast): Managed the development of the Incremental Customer Lifetime Value (ICLV) recommendation engine, driving a 30% reduction in churn and boosting customer retention by 25% through targeted insights.
  • Green AI and Data Bias Mitigation (CBA): Spearheaded the Green AI initiative and Data Bias Mitigation project, reducing AI's environmental impact and ensuring ethical AI practices through innovative neural network optimization and bias detection algorithms.

Timeline

Data Science Manager

Axtria
05.2024 - Current

Project Manager

EXL
06.2022 - 04.2024

Associate Data Scientist

Common Wealth Bank Of Australia
09.2020 - 06.2022

Junior Data Scientist

Great Lakes
04.2020 - 08.2020

Associate Data Scientist

ORACLE INDIA PVT LTD
01.2016 - 01.2019

Master of Technology - undefined

Sri Jaya Chamarajendra College of Engineering

Bachelor of Engineering - undefined

Global Academy of Technology

Postgraduate Diploma - Data Science

IIIT-B
NAVYA SOMESH