Rashmi Nayak
Director - Software Engineering- QA
Bangalore
Summary
Dynamic AI and Quality evangelist with nearly 20 years of expertise in software testing, automation, QA infrastructure management, and release management across finance, banking, insurance, and fraud detection sectors. Proven track record of driving quality initiatives at industry leaders such as FICO and Applied Systems, leveraging innovative strategies to enhance product reliability and performance. Committed to fostering a culture of excellence and continuous improvement while integrating cutting-edge technologies to optimize quality assurance processes. Results-oriented leader dedicated to empowering teams and delivering exceptional outcomes in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Director - Software Engineering - QA
Applied systems
02.2019 - Current
- Define and implement AI-driven Quality Assurance strategies, collaborate with stakeholders to align AI-driven QA initiatives with organizational goals.
- Lead selection, evaluation, and development of AI-powered tools for testing, automation, and predictive analysis.
- Oversee the design and implementation of robust AI powered automation framework.
- Build and mentor a high performing skilled team proficient in AI technologies.
- Act as the organization's AI quality evangelist.
- Partner with the product management, engineering, data science, and DevOps teams to ensure quality goals align with customer needs and business priorities.
QA Technical Manager
FICO
05.2010 - 08.2018
Project: FALCON
Team size: 10
Environment: Java, DB2, Oracle 12.2, AIX, Linux, Tomcat, WebSphere, Business Objects.
Responsibilities:
- Created high-quality test plans, test cases, test data, exit reports, and effort estimation.
- Developed and maintained Automation framework.
- Automated manual test cases using Selenium.
- Automated graphs (C3/D3) using Sikuli.
- Involved in Functional, Regression, Stress, performance, Upgrade, Internationalization, Concurrency and Database testing.
- Performed QC Audit.
- Conducted RCA meetings.
- Managed product Releases, Hotfixes and Service Packs.
- Maintained high Quality and Customer Satisfaction.
- Managed QA engineers and contractors and worked on their individual career growth.
- Created comprehensive documentation of processes and procedures to ensure consistency throughout the department's operations
Team Lead
FICO
08.2007 - 05.2010
Project: VECTUS
Team size: 5
Environment: Java, C++,SQL Server 2008,DB2,Oracle 11g,UNIX, Microsoft XP,ODBC,WebLogic,Websphere
Responsibilities:
- Performed functional, unit, database, upgrade testing, and automation.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Coached team members in techniques necessary to complete job tasks.
Team Member
FICO
05.2006 - 08.2007
Project: TRIAD Analytic Datamart
Team size: 5
Environment: Java, SQL Server 2000, Microsoft Windows 2003, ODBC.
Responsibilities:
- Performed manual testing and automation and Unit Testing.
- Contributed to team success by completing jobs quickly and accurately.
Education
B.E. - Electronics & Instrumentation
National Institute of Science And Technology
BerhampurSkills
Test Management Tool : Test Director, MQC, qtest, TestRail
Task Management Tool : Rally
Bug Tacking Tool : Bugzilla, MQC, Jira
Configuration Management Tool : VSS, ClearCase, SVN, Git
Web Technology : HTML, XML
Process : Exposure to CMM
Screen Reader : JAWS
Automation Tool : Selenium WebDriver, QTP, WinRunner, Cypress, Playwright
Build Management Tools : Maven
Other Testing Skills : Generation of Test Plan, Requirements & Test Summary Reports and Exit Reports
Programming Languages : Groovy, C#, Typescript, Core Java, VBScript
Database : Oracle, DB2, SQL Server
Operating Systems : Windows, Unix, Linux
Others : Proficient in using, installing and configuring SAP Business Objects, Open ldap, TDS, Active Directory, Couchbase, cTree, Websphere, Tomcat, Weblogic, Jenkins, Maven, SSL, SSO
Accomplishments
Received Spot awards multiple times for excellent performance.
Received Circle of Excellence award in Applied Systems.
Timeline
Director - Software Engineering - QA
Applied systems
02.2019 - Current
QA Technical Manager
FICO
05.2010 - 08.2018
Team Lead
FICO
08.2007 - 05.2010
Team Member
FICO
05.2006 - 08.2007
B.E. - Electronics & Instrumentation
National Institute of Science And Technology
PERSONAL STRENGTH:
- Ability to build, motivate and lead high performing teams.
- Ability to align QA processes and objectives with organizational goals and make strategic decisions.
- Commitment to delivering value and reliability to customers through consistent quality.