Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
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NAYAN JADHAV

Mumbai

Summary

Dynamic professional with a proven track record at CELEBI-NAS, adept in technical support and stress management. Excelled in optimizing operations and enhancing service quality through effective problem-solving and relationship building. Skilled in professional networking and customer service, consistently improving system efficiency and team performance.

Overview

10
10
years of professional experience

Work History

INFORM AGENT

CELEBI-NAS
05.2015 - Current

With the optimization performed by the system; to inform and direct workers, operators and other designa- tions who will be planned with Inform.
Always be alerted on the ground reality and operational constraints
To make the necessary matching and directing by applying the daily work programs prescribed by the sys- tem.
To regularly report the problems and development areas related to the system to the superiors and system project managers.
Supporting the Duty Officers and Duty Managers when necessary in the daily workflow.
To continuously monitor the quality of service of the department and to participate in the necessary activi- ties and to make suggestions for better the service.
To comply with safe working procedures/instructions; contributing to their development,
To monitor the Daily, Weekly & Monthly working schedule and actual working hours, overtime and ensur- ing they are aligned to actual requirement of the station.

Education

Bachelor of Arts - ARTS

SIDDHARTH COLLEGE
Mumbai, India
03-2005

Skills

  • Polite communication skills
  • Clear communication
  • Stress management
  • Relationship building
  • Problem-solving skills
  • Positive attitude
  • Flexible schedule

Languages

Marathi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Beginner (A1)

Software

INFORM Groundstar RealTime

Timeline

INFORM AGENT

CELEBI-NAS
05.2015 - Current

Bachelor of Arts - ARTS

SIDDHARTH COLLEGE
NAYAN JADHAV