Event Management
Nayan Prakash
Patna
Summary
Committed and professional employee with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Global Flight Handling Services
Vistara Airlines
12.2023 - Current
- Demonstrated commitment towards continuous improvement by consistently seeking ways to enhance overall baggage handling process and customer experience.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
- Enhanced customer satisfaction with timely and accurate baggage delivery to claim areas.
- Followed security protocols when handling passenger belongings, ensuring protection of personal property and sensitive items.
Floor Manager
Cafe 53
10.2021 - 07.2023
- Managed daily cafe operations for smooth functioning and achieving sales targets.
- Increased sales revenue by developing and implementing effective promotional strategies.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Streamlined inventory management with accurate tracking and timely replenishment of stock.
Education
B.Com -
BD College
04.2001 -
I.Com -
Ram Krishna Dwarika College
04.2001 -
High School Diploma -
Patna Central School
04.2001 -
Skills
Process Improvement
MS Office
Baggage Handling
Customer Service
Excellent Communication
Interests
Modelling
Dancing
Timeline
Global Flight Handling Services
Vistara Airlines
12.2023 - Current
Floor Manager
Cafe 53
10.2021 - 07.2023
B.Com -
BD College
04.2001 -
I.Com -
Ram Krishna Dwarika College
04.2001 -
High School Diploma -
Patna Central School
04.2001 -
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