MS Office
Nayan Satra
Mumbai
Summary
Graduate Student with Bachelor in Computer Application. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue. Eager to apply skills and make positive real-world contributions to business success.
Overview
11
11
years of professional experience
Work History
Operations Manager, Customer Experience
Beauty Suhag
10.2012 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented strategies to maximize customer satisfaction.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Bachelor of Computer Applications - Computer Engineering Technology
Tilak Maharashtra Vidyapeeth
Mumbai04-2012
Skills
- Market Research (Equity)
- Stock Trading - Buy/Sell (Personal)
- Account Management
- Customer Service Management
- Sales Tracking
- Inventory Management
- Resource Allocation
- Team Work
- Communication
Software
MS Visio
SharePoint
MS OneNote
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
Timeline
Operations Manager, Customer Experience
Beauty Suhag
10.2012 - Current
Bachelor of Computer Applications - Computer Engineering Technology
Tilak Maharashtra Vidyapeeth
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