Adventure
NAYAN THAKOR
Collection Manger
VADODARA
Summary
Accomplished Collections Manager with a proven track record at Kotak Mahindra Bank, enhancing team morale and professionalism. Expert in leveraging data analysis for strategic decision-making and financial planning. Skilled in staff management and problem-solving, with a knack for advanced computer proficiency, including MS Access and Excel. Achieved significant improvements in collections efficiency through innovative strategies and teamwork.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Collection Manger
Kotak Mahindra Bank
10.2024 - Current
- Handle PL portfolio for Central Gujarat
- Implemented process improvements that increased team morale while maintaining a high level of professionalism within the department.
- Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
- Maintained accurate records of all collection activities, providing transparency to stakeholders and senior management.
- Actively participated in industry conferences and workshops to stay current on best practices in debt collection management techniques.
Collection Manger
Yes Bank
05.2023 - 09.2024
- Handle PL portfolio for Central Gujarat
- Implemented process improvements that increased team morale while maintaining a high level of professionalism within the department.
- Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Collection Manger
Hdb Financial Services
04.2021 - 04.2023
- Handle CD & PL portfolio for Central & South Gujarat
- Implemented process improvements that increased team morale while maintaining a high level of professionalism within the department.
- Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
- Worked closely with legal counsel to pursue necessary actions against non-compliant debtors, ensuring company interests were protected at all times.
- Prepared and delivered performance reviews of 20 collections agents to support continuous improvement of department.
- Reviewed delinquent accounts daily, prioritizing efforts based on balance size and days past due status.
Collection Manger
Idfc First Bank
04.2020 - 03.2021
- Handle CD portfolio for Central Gujarat
- Implemented process improvements that increased team morale while maintaining a high level of professionalism within the department.
- Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
- Worked closely with legal counsel to pursue necessary actions against non-compliant debtors, ensuring company interests were protected at all times.
- Negotiated settlements with customers experiencing financial difficulty, preventing potential litigation costs and preserving client relationships.
Collections Manager
Bajaj Finserv
10.2018 - 03.2020
- Handle CD portfolio for Vadodara location
- Increased recoveries by negotiating favorable repayment terms for clients and customers.
- Contacted clients with past-due payments and actively monitored payments due from clients.
- Supervised staff of collectors, monitoring phone calls and letters.
Education
Bachelor Of Computer Science - Computer Engineering
Parul Institute of Technology And Engineering
Vadodara 06.2014
Skills
Strategic and financial planning
Data trending
Staff Management
Problem-Solving
Decision-Making
Teamwork and Collaboration
Teambuilding
Multitasking Abilities
Expertise in Software
Monitoring standards
Analytical reasoning
Strong in MS Access and Excel
Advanced computer proficiency (both PC and Mac)
Interests
Playing sports
Timeline
Collection Manger
Kotak Mahindra Bank
10.2024 - Current
Collection Manger
Yes Bank
05.2023 - 09.2024
Collection Manger
Hdb Financial Services
04.2021 - 04.2023
Collection Manger
Idfc First Bank
04.2020 - 03.2021
Collections Manager
Bajaj Finserv
10.2018 - 03.2020
Bachelor Of Computer Science - Computer Engineering
Parul Institute of Technology And Engineering