Adventure
NAYAN THAKOR
Collection Manger
VADODARA
Summary
Accomplished Collections Manager with a proven track record at Kotak Mahindra Bank, enhancing team morale and professionalism. Expert in leveraging data analysis for strategic decision-making and financial planning. Skilled in staff management and problem-solving, with a knack for advanced computer proficiency, including MS Access and Excel. Achieved significant improvements in collections efficiency through innovative strategies and teamwork.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Collection Manger
Kotak Mahindra Bank
10.2024 - Current
- Handle PL portfolio for Central Gujarat
- Implemented process improvements that increased team morale while maintaining a high level of professionalism within the department.
- Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
- Maintained accurate records of all collection activities, providing transparency to stakeholders and senior management.
- Actively participated in industry conferences and workshops to stay current on best practices in debt collection management techniques.
Collection Manger
Yes Bank
05.2023 - 09.2024
- Handle PL portfolio for Central Gujarat
- Implemented process improvements that increased team morale while maintaining a high level of professionalism within the department.
- Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Collection Manger
Hdb Financial Services
04.2021 - 04.2023
- Handle CD & PL portfolio for Central & South Gujarat
- Implemented process improvements that increased team morale while maintaining a high level of professionalism within the department.
- Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
- Worked closely with legal counsel to pursue necessary actions against non-compliant debtors, ensuring company interests were protected at all times.
- Prepared and delivered performance reviews of 20 collections agents to support continuous improvement of department.
- Reviewed delinquent accounts daily, prioritizing efforts based on balance size and days past due status.
Collection Manger
Idfc First Bank
04.2020 - 03.2021
- Handle CD portfolio for Central Gujarat
- Implemented process improvements that increased team morale while maintaining a high level of professionalism within the department.
- Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
- Worked closely with legal counsel to pursue necessary actions against non-compliant debtors, ensuring company interests were protected at all times.
- Negotiated settlements with customers experiencing financial difficulty, preventing potential litigation costs and preserving client relationships.
Collections Manager
Bajaj Finserv
10.2018 - 03.2020
- Handle CD portfolio for Vadodara location
- Increased recoveries by negotiating favorable repayment terms for clients and customers.
- Contacted clients with past-due payments and actively monitored payments due from clients.
- Supervised staff of collectors, monitoring phone calls and letters.
Education
Bachelor Of Computer Science - Computer Engineering
Parul Institute of Technology And Engineering
Vadodara 06.2014
Skills
Strategic and financial planning
Interests
Playing sports
Timeline
Collection Manger
Kotak Mahindra Bank
10.2024 - Current
Collection Manger
Yes Bank
05.2023 - 09.2024
Collection Manger
Hdb Financial Services
04.2021 - 04.2023
Collection Manger
Idfc First Bank
04.2020 - 03.2021
Collections Manager
Bajaj Finserv
10.2018 - 03.2020
Bachelor Of Computer Science - Computer Engineering
Parul Institute of Technology And Engineering
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