Nayana B M
Senior QA Analyst
Attingal,KL
Summary
Experienced Test Lead with 3.5 years of QA expertise. Specializes in process documentation, analysis, and continuous improvement. Collaborative and adept at working with cross-functional teams to elevate quality, identify inefficiencies, and mitigate risks. Proficient in training, process documentation, and reporting to enhance QA efficiency. Committed to aligning QA processes with business objectives for high-quality outcomes.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Senior QA Tester
Accenture
01.2023 - Current
- Managed testing activities for a Salesforce health cloud project, implementing process improvements that resulted in higher-quality outcomes and faster delivery times
- Coordinated team efforts, provided training, and ensured testing strategies were aligned with business needs
- Successfully identified critical issues during smoke tests, ultimately reducing potential risks in production environments.
- Led a comprehensive risk assessment to identify testing challenges and implement mitigation strategies, ensuring the project met quality standards and deadline
- Performed manual exploratory testing when necessary, uncovering hidden defects not detected by scripted tests.
- Provided timely feedback to developers on identified issues, enabling rapid resolution of bugs before launch deadlines.
- Managed bug tracking systems efficiently, ensuring all issues were logged, prioritized, and resolved in a timely manner.
- Maintained strong communication with stakeholders throughout the project lifecycle, ensuring expectations were managed effectively regarding timelines and deliverables.
QA Tester
Accenture
07.2021 - 12.2022
- Documented and analyzed Salesforce application testing processes, identifying bottlenecks and recommending improvements
- Performed manual testing, tracked defects, and ensured resolution to meet quality standards
- Collaborated with development teams to integrate QA processes with SDLC best practices
- Led UAT and regression testing, ensuring business validation and consistency with new releases
Education
B.Tech - Computer Science & Engineering
LBS Institute of Technology For Women Poojappura
Trivandrum, India 04.2001 -
Skills
Lean Six Sigma & RPA Dynamics
Certification
Salesforce Certified Administrator
Promotions And Awards
- Analyst, 12/01/22
- Senior Analyst, 06/01/24
- ACE award FY'23 - Q4
Testing Types
- Functional
- Regression
- Integration
- Security
- UAT
Timeline
Senior QA Tester
Accenture
01.2023 - Current
QA Tester
Accenture
07.2021 - 12.2022
B.Tech - Computer Science & Engineering
LBS Institute of Technology For Women Poojappura
04.2001 -
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