Nayana N
Bengaluru
Summary
Results-driven Process Associate with expertise in process optimization and data analysis. Proven ability to enhance operational efficiency through effective workflow management and problem-solving skills. Strong communicator with a track record of meeting team objectives and delivering high-quality results under pressure.
Overview
3
3
years of professional experience
Work History
Process Associate
Kodachadri Chits Pvt. Ltd
Honnali
06.2023 - 03.2025
- Managed daily operations to ensure workflow efficiency and process adherence.
- Coordinated cross-departmental communication to support operational activities and initiatives.
- Implemented process improvements to optimize resource allocation and reduce delays.
- Trained new employees on operational procedures and safety protocols for compliance.
- Developed standard operating procedures to enhance team performance and consistency.
- Analyzed operational data to identify trends and recommend adjustments for efficiency.
- Facilitated team meetings to align objectives and address challenges in operations.
- Created and updated operational documents and database records.
- Coordinated with cross-functional teams to ensure smooth operations.
- Communicated with departmental leaders to identify and solve daily operations issues.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Established policies and procedures for day-to-day operations that comply with company standards and regulations.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Operations Executive
Chetana Finance Pvt. Ltd
Honnali
02.2022 - 05.2023
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Monitored progress by establishing plans, budgets and measuring results.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Created and updated operational documents and database records.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
Bachelor of Science -
DVS Science And Arts College
Shimoga, KarnatakaHSC (12th) -
Shree Channeshwara Rural PU College
Honnali,KarnatakaHigh School -
Bharatiya Vidya Samsthe
Honnali, KarnatakaSkills
- Accounting/Billing
- Access Entitlements
- Business administration
- Data Management
- Data Analysis
- Documentation
- ERP systems experience
- Banking Process
- Project Management
- Process improvement
- Quality Audit
- Reporting
- Sales Operation
- Supply Chain Management
- Salesforce proficiency
- SAP
- Teamwork
- Time management
- Workflow optimization
Accomplishments
- Best operation Executive (Kodachadri Chits Pvt. Ltd)-2024
- Peak Performer Recognition (Kodachadri Chits Pvt. Ltd)-2024
- Star Performer (Kodachadri Chits Pvt. Ltd)-2023
- Quarterly Excellence Award (Kodachadri Chits Pvt Ltd)-2023
- Best Performer (Chetana Finance Pvt. Ltd) - 2022
Languages
- Kannada
- English
- Konkani
- Hindi
Personal Information
- Husband's name: Mr Akshay.V. Bhat
- Date of birth: 11/16/1999
- Gender: Female
- Nationality: Indian
- Marital status: married
Disclaimer
I, Nayana N, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Process Associate
Kodachadri Chits Pvt. Ltd
06.2023 - 03.2025
Operations Executive
Chetana Finance Pvt. Ltd
02.2022 - 05.2023
Bachelor of Science -
DVS Science And Arts College
HSC (12th) -
Shree Channeshwara Rural PU College
High School -
Bharatiya Vidya Samsthe