Nayana Priya C
Bangalore
Summary
Dynamic professional with a proven track record at Idfy Limited, excelling in team management and data analysis. Adept at mentoring and guiding teams, I foster a culture of continuous improvement and professional dedication. Committed to achieving operational excellence through effective escalation management and strong work ethic.
Overview
10
10
years of professional experience
Work History
Team Lead
Idfy Limited
Bangalore
06.2018 - Current
- Enhanced performance of data processing team through mentorship on background check operations.
- Ensured quick integration of new hires by training them on processes and systems.
- Resolved issues swiftly by managing escalations effectively.
- Drove improvements in workflow efficiency by reviewing SOPs and process flows regularly.
Guest Lecturer
Government Polytechnic College
Mattanur
01.2015 - 01.2017
- Conducted lectures and practical sessions to enhance student learning experiences.
- Developed comprehensive course materials and assessments for effective knowledge evaluation.
- Mentored students, providing tailored academic support to promote success.
Education
B-Tech - Electronics & Instrumentation
Cochin University of Science & Technology (CUSAT)
01.2014
Skills
- Team management
- Data analysis
- Escalation management
- Rapid learning
- Professional dedication
- Strong work ethic
- Process improvement
- Customer service
- Time management
- Decision making
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Beginner
A1
Hobbies
- Playing Puzzles / Sudoku
- Travelling
Timeline
Team Lead
Idfy Limited
06.2018 - Current
Guest Lecturer
Government Polytechnic College
01.2015 - 01.2017
B-Tech - Electronics & Instrumentation
Cochin University of Science & Technology (CUSAT)
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