NAYAN BALKRISHNA MAHAJAN
Pune
Summary
To contribute as a Transmission NOC Engineer in a professionally managed organization where I can apply my technical expertise in SDH, DWDM, and OTN networks to support reliable service delivery, network optimization, and operational excellence while continuously enhancing my professional skills.
Senior Network Provisioning Engineer with 9.8 years of experience in Transmission Engineering, Service Provisioning, and Telecom Service Delivery within NOC environments. Possess strong expertise in OTN, DWDM, ROADM technologies, and high-capacity transport networks including 10G/40G/100G services. Experienced in end-to-end circuit provisioning, service migration, and lifecycle management across multi-vendor telecom infrastructure including ECI, Ciena, Huawei, and Tejas platforms. Proven ability to coordinate with NOC teams, field engineers, vendors, and customers to ensure timely service activation, SLA compliance, and effective fault resolution.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Network Provisioning Engineer
Flightcase IT Services Ltd
07.2023 - Current
- Manage end-to-end order provisioning for Broadband and VoIP services, including new installs, upgrades, modifications, and cease orders.
- Hands-on experience provisioning Ethernet over Cable and Fiber services across vendor platforms: Comcast, Spectrum, AT&T, Windstream, Cox.
- Provisioned VoIP and Broadband services on Comcast, Spectrum, AT&T, bandwidth and COX-Line business carriers platform.
- Worked extensively on BroadSoft Switch, handling hosted and integrated VoIP service workflows.
- Coordinate with vendors, NOC, field engineers, service managers, and customers to ensure smooth service delivery.
- Handle customer escalations, troubleshoot provisioning issues, and ensure SLA compliance.
- Perform configuration backups and post-activity alarm clearance as per defined KPIs.
Senior Transmission Engineer
Colt Technology Services Pvt. Ltd.
Bengaluru
05.2022 - 06.2023
- Provisioned and supported corporate leased circuits (E1, EOS, ILL, MPLS, STM1/4/16, SDH, PDH).
- Hands-on experience with OTN platforms including Nokia 1830 PSS, Ciena 6500, and Apollo 9900 series.
- Worked on DWDM and ROADM technologies, troubleshooting performance and optimizing network reliability.
- Performed network migration activities for E1 & Ethernet leased lines across ECI, Tejas, Huawei, and Ciena devices.
- Managed fault handling, service creation, and configuration changes on NMS and Network Elements.
- Provided execution and technical support during planned outages and maintenance windows.
- Experience working with UK network operators.
Customer Service Executive - NOC
Tata Communications Pvt. Ltd.
Pune
10.2016 - 04.2022
- Delivered 24x7 NOC support for national and international leased line services.
- Provisioned bandwidth for E1, DS3, Ethernet up to 10 Gbps, including upgrades and downgrades.
- Supported SDH network planning, STM-1 to STM-4 upgrades, network elements insertion/deletion, and ring restructuring.
- Tested circuits for packet drops, errors, and speed issues across 64 kbps to STM-64 capacities.
- Worked on ECI, Tejas, Huawei transmission systems and SDH/DWDM fault alarms.
Education
B.E. - E&TC
Pimpri Chinchwad College of Engineering
Akurdi, Maharashtra, India01-2014
HSC -
Maharashtra01-2009
SSC -
Maharashtra01-2007
Skills
- Synchronous Digital Hierarchy (SDH)
- OSPF
- BGP
- CDP
- IGRP
- Network Management System (NMS)
- IPV4
- IPV6
- IP Routing
- IP Switching
- DCN Network Maintenance
- Fault Alarms in SDH
- Systematic
- Self Motivated
- Dedicated
- Relationship Building
- Team Building
- Ability to work under pressure
- Eager to learn
Certification
CCNA Networking Certification Course, Completed comprehensive training covering Internet Protocols, Internetworking, Virtual LANs, IP Services, Cisco Wireless Technologies, and Wide Area Networks., CSCO14964736
Personal Information
- Date of Birth: 01/15/92
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Playing Cricket and Badminton
- Reading Novels, Books
- Singing & Listening to music
- Net Surfing
Software And Language Skills
8051IDE, XILINX, MULTISIMS, MICRO C, WINDOWS XP, WINDOWS VISTA, WINDOWS 7, WINDOWS 8, C, C++, VHDL Coding
Curricular Activities And Achievements
- UNIQUE ACT AWARD in MIME drama 'Mobile phone side effects' held On college Cultural Event.
- Won the 1st prize in the STATUE DANCE competition in the college cultural event.
- Organized the college technical event as a member of ELITE Committee.
Disclaimer
I hereby declare that the above mentioned particulars are true and genuine to the best of my knowledge and belief.
Timeline
Senior Network Provisioning Engineer
Flightcase IT Services Ltd
07.2023 - Current
Senior Transmission Engineer
Colt Technology Services Pvt. Ltd.
05.2022 - 06.2023
Customer Service Executive - NOC
Tata Communications Pvt. Ltd.
10.2016 - 04.2022
B.E. - E&TC
Pimpri Chinchwad College of Engineering