Nayeem Iqbal Sadekar
Dubai
Summary
Dynamic Business Development Manager with a proven track record excelling in strategic planning and relationship management. Expert in optimizing client engagement and driving growth through innovative solutions. Adept at managing key accounts and enhancing customer satisfaction, consistently achieving sales targets and fostering strong partnerships.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Business Development Manager
RateHawk
03.2024 - 09.2025
- Drove business growth by implementing strategic initiatives, optimizing key API for clients.
- Identify new API clients and support Implementations thoroughly and successfully.
- Ensured business growth by increasing engagement on the portal.
- Managed B2B/B2C business in the region.
- Maintained client relationships and improved retention.
- Identified and pursued new business opportunities for client implementation.
- Conduct regular meeting with the client discussing challenges and market trends ensuring all the support and mutual growth in the business.
KAM Key Account Manager
TBO (Travel Tek)
03.2023 - 02.2024
- Conducted regular meetings with key accounts (Retail & API) to discuss challenges, market trends, and strategies for business growth.
- Optimized key API processes to enhance client relationships.
- Manage client retention.
- Managed relationships with suppliers and clients to foster collaboration and ensure satisfaction.
- Delivered consolidated key performance reports to provide insights on account performance and inform strategy.
- Supporting Implementations thoroughly and successfully (Retail & API Client)
Business Development Manager – Middle East & Asia Region
Nuitee Travel
03.2018 - 11.2021
- Commercial negotiations and contracting chain and standalone hotels in the region.
- Assisted in identifying local and regional API and retail clients.
- Managed customer relationships for B2B/B2C retail sales, enhancing client satisfaction and loyalty.
- Managing Client Retention (Develop a close and sustainable client relationship)
- Demonstrated benefits of program optimization to clients, leading to improved engagement and utilization.
- Supported implementations by successfully onboarding new retail clients and managing supplier and client relationships.
- Ensuring delivery of service in line with contractual obligations
- Review own sales performance aiming to meet or exceed sales targets.
- Business Review (Regular program management review)
Business Development Manager -AMEA Region
JAC TRAVEL/Webbed Group
08.2015 - 02.2018
- Managed all aspects of the customer relationship, B2B/B2C retail sales, commercial negotiations, and contracting for chain and standalone hotels in the region.
- Developed and achieved sales through direct sales channel, enhancing revenue growth.
- Demonstrated benefits of Program Optimization to clients, driving engagement and satisfaction.
- Managed client retention by fostering close, sustainable relationships.
- Managed supplier and client relationships to ensure effective collaboration.
- Ensuring delivery of service in line with contractual obligations.
- Review own sales performance aiming to meet or exceed sales targets.
- Supporting Implementations in thoroughly and successfully implementing new retail clients.
- Supporting in identifying API/Retail client on Webbed & JAC Travel Total Stay Travel Platform, locally and regionally.
Sales Manager
Asia Travel
Dubai
06.2014 - 07.2015
- Developed and achieved sales through the direct sales channel.
- Developed strategies to enhance client retention through regular communication and feedback. (Develop a close and sustainable client relationship)
- Identify potential clients, and the decision makers within the client organization.
- Review own sales performance aiming to meet or exceed sales targets.
- Making accurate decisions, rapid cost calculations, and provide customers with best quotations.
- Proactively demonstrating to the clients the benefits of Program Optimization.
- Ensuring delivery of service in line with contractual obligations.
Program Manager
Alshamel/Carlson Wagonlit Travel
Dubai
02.2012 - 05.2014
- Developed annual client program optimization plan to align with business goals. (Development and management of annual client program optimization plan).
- Identified opportunities to optimize client program.
- Proactively demonstrating to the clients the benefits of Program Optimization.
- Secured balance optimizing value clients realize from travel program.
- Managing Client Retention (Develop a close and sustainable client relationship).
- Coordinated and supervised all client interactions to enhance each line of business.
- Delivering consolidated key performance indicators internally & externally.
- Developing and monitoring Key Performance Indicators.
- Business Review (Regular program management review).
- Supporting Regional Program Managers/Directors in achieving shared goals, locally and regionally.
- Driving efficiency improvement & service quality at point of sale in cooperation with Operations.
- Ensuring delivery of service in line with contractual obligations.
- Extending existing relationship beyond existing products, countries and regions.
- Identifying additional revenue streams for Alshamel.
- Measuring profitability of customer relationship in cooperation with business development.
- Improving profitability of customers in cooperation with sales, business development.
- Reviewing profitability of customer partnerships.
- Building client budget.
- Supported thorough and successful implementations of new clients and products per contract terms.
Business Development Manager
Rawaat Group
Dubai
03.2010 - 01.2012
- Create and implement sales plans including budgets and targets.
- Managed relationships with resellers and agents, conducting regular performance reviews and providing support to boost sales and maintain strong partnerships.
- Participated in social and digital media marketing campaigns, generating leads for conversion into business opportunities.
- Deal with all requests and opportunities that comes in through current channels and convert them into possible sales.
- Making accurate decisions, rapid cost calculations, and provide customers with best quotations.
- Recognize products that need prioritizing establish sales goals and Project tracking and report results to management on regular intervals.
- Managed turnkey projects and coordinated with other departments to ensure that all incoming client requests were handled.
- Developed reselling strategies to expand market reach and increase sales opportunities.
- Managed clients' database.
- Coordinate with the QC on the project.
- Act as representative and goodwill ambassador between company and clients / agents on functions and tradeshow.
Business Development Manager
Saif Belhasa Group of Companies
Dubai
01.2004 - 02.2010
- Identify potential clients, and the decision makers within the client organization.
- Prospect for potential new clients and turn this into increased business.
- Meet potential clients by growing, maintaining, and leveraging your network.
- Researched and built relationships with new clients to expand business opportunities.
- Cold called potential clients within my market to build a robust pipeline of opportunities.
- Set up meetings between client decision makers and company’s practice leaders/Principals.
- Plan approaches and pitches.
- Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
- Participated in pricing of solutions/services to align with client needs and market trends.
- Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
- Use a variety of styles to persuade or negotiate appropriately.
- Scheduled and coordinated weekly meetings with team members to discuss project updates.
- Handled enquiries and complaints, liaising with relevant departments to investigate issues and deliver effective solutions.
- Taking ownership to resolve complaints thereby enhancing and ensuring optimum satisfaction.
- Resolve operational issues in liaison with technical, and operation team.
Education
Master’s Degree -
Swiss Business School
Dubai01.2026
B.Com -
Diploma - Airline & Ticketing Management
EMIRATES AVIATION COLLEGE
Dubai, UAESkills
- Strategic Planning
- Account Management
- Team Management
- Relationship Management
- MIS Reporting
- Forecasting Accuracy
- Budget Controls
- Creative Business Development
- Strong Customer Relationships
Certification
- Digital Marketing & Optimization
- Passenger Handling from Emirates Aviation College
Languages
- Hindi
- Konkani
- English
- Hindi
- Konkani
Personal Information
- Total Experience: A proficient professional with 18 years of rich and comprehensive experience in Business Development and Quality Analysis in UAE.
- Title: KEY ACCOUNT MANAGER / BUSINESS DEVELOPMENT MANAGER / SALES MANAGER
- Nationality: Indian
- Driving License: Valid UAE Driving License
- Visa Status: Employment
Timeline
Business Development Manager
RateHawk
03.2024 - 09.2025
KAM Key Account Manager
TBO (Travel Tek)
03.2023 - 02.2024
Business Development Manager – Middle East & Asia Region
Nuitee Travel
03.2018 - 11.2021
Business Development Manager -AMEA Region
JAC TRAVEL/Webbed Group
08.2015 - 02.2018
Sales Manager
Asia Travel
06.2014 - 07.2015
Program Manager
Alshamel/Carlson Wagonlit Travel
02.2012 - 05.2014
Business Development Manager
Rawaat Group
03.2010 - 01.2012
Business Development Manager
Saif Belhasa Group of Companies
01.2004 - 02.2010
Master’s Degree -
Swiss Business School
B.Com -
Diploma - Airline & Ticketing Management
EMIRATES AVIATION COLLEGE