- Enterprising and diligent professional offering over 28 years of experience managing the entire gamut of Operations management including but limited to – Strategic planning, Process design & Improvement, Quality management, vendor/contract management, Risk management with exposure supporting multicultural teams across multi-office environment set-ups across business sectors such as IT/ITES and MNC Workspaces.
- Proven expertise in operations and corporate services functions for large and reputed organizations.
- A skilled negotiator and a collaborative leader with an inherent ability to build and foster long-term relationships with key decision makers across business level client contacts and influence decisions to ensure consistent delivery of global initiatives, practices and enhance the employee experience.
- Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives.
- Develops and executes innovative strategies for stimulating growth and service quality.
- Accomplished Operations Lead with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Hi, I’m
Nayini Harish
Operations II Adminstration II Indian Navy Veteran
Hyderabad,TG
Summary
Overview
28
years of professional experience
Work History
SAAM Management Pvt. Ltd (TechwishGroup of Companies)
Chief Operating Officer
1 2022 - 07.2024
Job overview
- Successfully restored the building project of over 1.5 mn sft within 06 months of taking over from abandoned bare shell condition.
- Complete fitting out of 100,000 sft of office space as desired by the client and to his satisfaction
- Maintained P&L and shouldered corporate fiscal responsibility. Implemented cost optimization measures and savings to the tune of INR 20 crores.
- Liaised with govt authorities, handled legal and law enforcement authorities towards clearing of all hurdles in enabling the functioning of the building and for compliance to state and country regulatory framework.
- Oversaw business-wide changes to modernize procedures and organization.
- Monitored key business risks and established risk management procedures.
- Introduced CMMS to achieve high rate of efficiency in building maintenance process.
Global Real Estate & Facility Services JLL/Amazon
Director, Work Dynamics
02.2020 - 01.2022
Job overview
- Headed Integrated Facilities Management operations of Amazon @ Chennai, Mumbai, Ahmedabad & Kolkata with a RE holding of 2 million Sft supporting over 14,000 employees.
- Executed end to end operational management for offices in Chennai, Mumbai, Ahmedabad &Kolkata. Awarded Service Gem for outstanding performance.
- Collaborated with project teams to design and implement blended work environments and services, including agile-seating, client service space, and corporate offices. Standardizing operations across offices in Chennai, Mumbai, Ahmedabad & Kolkata, India.
- Played a pivotal role in enabling over 13000 employees to Work from Home during the COVID pandemic situation by delivering over 30,000 IT assets to ensure continuity of business while leading all activities related to leasing, project management, security, facilities, and health & safety.
- Spearheaded a comprehensive UPS integration project across PAN India sites for Amazon to achieve energy & asset optimization and reducing operating costs to the tune of INR 3.5 crore per month.
Indian Navy
Commissioned Officer
01.1997 - 04.2019
Job overview
- Given the best of my youth in service to the nation having served the Nation for 23 long years in the Indian Navy.
- Successfully headed team and managed US$ 40M budget at National level with cross-functional and cross-cultural team spread across 51 countries along with interactions with multinational Security agencies.
- Successfully Created Infrastructure and headed the project for testing and tuning of advanced weapon systems for Navy with in-house resources saving US $3 million to exchequer.
- Track record of Information Management and Analysis, High level Security management, Turnkey projects, Cross-functional and cross-cultural Team Leadership, Statistical Analysis, General Business and Finance Management and Team Building
- Credited with launch of Indian Navy Alumni Website for international students, http://www.alumni.indiannavy.gov.inafter obtaining requisite clearances from GoI/PMO
Education
FMS, University of Delhi
Master’s in Business Administration
University Overview
Defense Services Staff College/University of Madras
Master of Science
University Overview
Cochin University of Science and Technology
Master of Science
University Overview
National Defense Academy/ JNU
Bachelor of Science
University Overview
Skills
Collaborative leader
Accomplishments
Accomplishments
- Managed timely completion of the project consisting of over 1.5 million sft which was going through difficult phase of completion and serious design, stability, and safety issues. This included completion of complete fitting out of 100,00 sft of office space as desired by the client.
- Despite tight timelines, lack of adequate documentation and design flaws the project was delivered as promised. The building complex which was lying abandoned since 2017 has been restored and made operational within 06 months of taking over in Feb 2022.
- Managed the operations for Amazon - overlooking eight multi tenanted commercial offices in metro cities, including the 3rd largest office setup of Amazon at Chennai with a total area over 2 mn sq. ft.
- Handled a yearly operational budget of 35 M USD and overlooking a team of over 100 staff (Direct & second level reportees).
- Spearheaded the successful and smooth transition for 500 associates for Amazon from their old office premises at BKC one, Mumbai to Godrej 2 at Vikhroli, Mumbai in May 2021.
- Played a pivotal role in enabling over 13000 employees to Work from Home during the COVID pandemic situation by delivering over 30,000 IT assets to ensure continuity of business while leading all activities related to leasing, project management, security, facilities, and health & safety.
- Spearheaded a comprehensive UPS integration project across PAN India sites for Amazon to achieve energy & asset optimization and reducing operating costs to the tune of INR 55 lakh per month.
Awards
Awards
- Amazon Development Center India Pvt. Ltd Certificate of Appreciation – 2021
- Service Gem 2021
- Covid Sentinel 2020
- Indian Navy Commander-in-Chief Commendation in 2005 for professional competence
- Commander-in-Chief Commendation in 2008 for professional competence
- Commander-in-Chief Andaman and Nicobar Commendation in 2011 for professional competence
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Timeline
Director, Work Dynamics
Global Real Estate & Facility Services JLL/Amazon
02.2020 - 01.2022
Commissioned Officer
Indian Navy
01.1997 - 04.2019
FMS, University of Delhi
Master’s in Business Administration
04.2017
Defense Services Staff College/University of Madras
Master of Science
04.2012
Cochin University of Science and Technology
Master of Science
04.2003
National Defense Academy/ JNU
Bachelor of Science
04.1995
Chief Operating Officer
SAAM Management Pvt. Ltd (TechwishGroup of Companies)
1 2022 - 07.2024
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Cycling
Photography
Fitness
Cooking
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Company CultureCareer advancementTeam Building / Company RetreatsPersonal development programsWork-life balanceStock Options / Equity / Profit SharingQuote
Your time is limited, so don’t waste it living someone else’s life.
Software
MS Office Suite
Tableau
Power BI
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