Nazia Bano
Bengaluru
Summary
Detail-oriented and enthusiastic Junior Scrum Master with a passion for Agile methodologies and a desire to contribute to high-performing teams. Seeking to leverage my strong communication and organizational skills to facilitate effective sprint planning, daily stand-ups, and retrospectives. Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization. Committed Agile expert with over 10+ years of expertise in public speaking, presenting information clearly and developing high performing teams. Collaborative individual remains poised in all types of situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Agile Scrum Master
Kyndryl Solutions Private Ltd.
09.2021 - Current
- Assisted the Scrum Master in facilitating daily stand-ups, sprint planning, sprint reviews, and retrospectives
- Helped maintain the team's Agile tools, ensuring accurate and up-to-date information
- Worked closely with Product Owners to prioritize and groom the product backlog
- Supported the development team in removing impediments and resolving conflicts
- Acted as a liaison between the development team and other stakeholders, ensuring clear communication and alignment on project goals
- Contributed to continuous improvement efforts by participating in retrospectives and implementing action items to enhance team performance.
Senior Operations Professional
IBM INDIA PRIVATE LIMITED
- Lead/SPoC for offshore and support the team members in any critical issue
- Performing Month end/Quarterly/Year end Activities independently
- Experience in critical calendar updates like Year-end calendar activities
- Knowledge of preparing Biweekly Project reports
- Handle special schedules during Maintenance windows
- Handle daily ad hoc requests
- Expert in Job Schedule, Creation & Modification
- Agent link/unlink with fencing
- Server Monitoring (File System, CPU utilization, disk usage, errors, N/W connectivity, User Locking etc.), Password changing inside scripts, Responsible for File/Data deletion
- Working knowledge in FTA installations - Windows, AIX, LINUX and SAP configuration
- Maintained 5 TWS master’s including Test, Preproduction and Production environment
- Experience in Scheduling the jobs for HR, Finance, Demand and Supply planning, Customer support, Generating Demand, Procure to Pay, Material Handling
- Designing documents
- Add, Modify, Delete FTA / Agent
- Validate FTA Agent Links and resolve FTA Agent Unlinks
- Performing Late Job Analysis and finding RCA
- Handle Complex Batch Job Scheduling issues
- Responding to user requests to manage the daily load by holding, releasing, decommissioning, modifying jobs and job streams
- Troubleshooting all TWS scheduling error issues with the help of tickets.
TWS Batch Job Scheduler and Administrator
WIPRO TECHNOLOGIES
- Lead/SPoC for offshore and support the team members in any critical issue
- Experience in Scheduling the jobs for APO Chain (Demand & Planning and Demand & and supply Planning) using Tivoli Tool
- Have created jobs for UNIX, Windows server and SAP jobs with help of R/3 batch connectivity, parameters, users, resources and calendars in databases across EUR, AMS and AOA regions
- Done TWS installation on UNIX & Windows Stand Alone, UNIX oracle Cluster, and Windows Exchange Cluster
- Maintaining Batch jobs for different Business areas like HR, Finance, Demand and Supply planning, Customer support, Generating Demand, Procure to Pay, Material Handling etc
- Ensuring SAP programs and variants are available on SAP Boxes before creating jobs in TWS
- Validating users' requests for implementing new Batch jobs using an internal tool called Nestool
- Modifying job names according to Nestle naming standards and checking if it is possible to schedule the job as requested by the user by checking its predecessor or any other dependencies if specified
- Create and execute the jobs in a regression environment before scheduling the jobs on the Pre-prod and Prod environment
- Troubleshooting all TWS job failing and file system issues with the help of tickets
- Involved in HADR migration for client servers and done TWS HADR migration for 4 client servers
- Develop production schedules to meet customer requirements and operational guidelines
- Ensure the daily, weekly and monthly production schedules and tasks are completed accurately and timely without any issues
- Responding to user requests to manage the daily plan by holding, releasing, submitting and/or rerunning jobs and job streams
- Handling clients and to keep the market updated about Batch job processing
- Planning for outages on Production machines by coordinating directly with the market and alternatively schedule jobs to execute in advance or postpone job execution as requested by the market.
Education
MBA (HR) -
Utkal Education Institute
01.2011
B.Sc (Maths) -
DAV College
01.2008
Higher Secondary (12th) -
S.G. Women's College
01.2005
I.C.S.E. (10th) -
Sri Aurobindo’s School
01.2002
Skills
- Proficient in Agile methodologies including Scrum and Lean
- Strong communication skills, able to effectively facilitate meetings and communicate with cross-functional teams
- Excellent organizational skills, capable of managing multiple tasks and priorities
- Experience with Agile tools such as Jira, Snow
- Ability to identify and remove impediments to team progress
- Knowledge of software development processes and lifecycle
- Collaborative team player with a positive attitude and a willingness to learn
- Redhat Linux (7, 8), Unix, Windows Server (2003, 2005, 2008 R2)
- Tivoli Workload Scheduler (85, 86), TDWC, TWS Web Admin, SAP ABAP
- Peregrine Service center (53), Nestool, Service Manager, Remedy, Service Now
- Webform, JSC, MS-Excel (Pivot, V-lookup, H-lookup), MS-Word, MS-Powerpoint
Personal Information
- Father's Name: Mr. Syed Ekram Hussain
- Date of Birth: 10/29/1987
- Gender: Female
- Nationality: Indian
- Marital Status: Single
- Religion: Islam
Trainings And Certificates
- Certified ScrumMaster (CSM), External Training, 2022
- AWS Foundation, External Training, 2023
- Redhat Linux 8, External Training, 2020
- DevOps, External Training, 2020
- Veloci-Q 101, Wipro Training, 2013
- MS 101 V3, Wipro Training, 2012
- Email Etiquette, Wipro Training, 2011
- Time Management, Wipro Training, 2011
- Autosys, Wipro Training, 2011
- Unix Admin, Wipro Training, 2010
- PC Fundamentals, Wipro Training, 2010
- Messaging Basics, Wipro Training, 2010
- Networking, Wipro Training, 2010
- HP_OV (Monitoring Tools), Wipro Training, 2010
- Win 2003 Admin, Wipro Training, 2010
- ITIL Awareness/Concepts, Wipro Training, 2010
Languages
- English
- Hindi
- Urdu
- Oriya
- Bengali
Hobbies and Interests
- Reading
- Music
- Basketball
- Singing
Accomplishments
- Got FIMC (Feathers in My cap) for outstanding performance in TWS 8.6 rollout.
Certification
- Certified ScrumMaster (CSM)
- AWS Foundation
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Agile Scrum Master
Kyndryl Solutions Private Ltd.
09.2021 - Current
Senior Operations Professional
IBM INDIA PRIVATE LIMITED
TWS Batch Job Scheduler and Administrator
WIPRO TECHNOLOGIES
MBA (HR) -
Utkal Education Institute
B.Sc (Maths) -
DAV College
Higher Secondary (12th) -
S.G. Women's College
I.C.S.E. (10th) -
Sri Aurobindo’s School
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